MARCIA WILBUR
Developer Maker Author Advocate
Norwich, CT ad1obf@r.postjobfree.com 959-***-**** LinkedIn Portfolio EDUCATION
M.S. Technology - Information Technology
Arizona State University Polytechnic Mesa, AZ May 2008 B.S. Multimedia Writing/Technical Communications
Arizona State University Polytechnic Mesa, AZ Dec. 2002 A.A.S. Computer Science
Three Rivers Community College Norwich, CT May 2000 Post-Bachelor Certificate courses - Technical Communications Arizona State University Polytechnic Mesa, AZ Dec. 2007 Languages: C/C++, Java, Python, bash, PHP, perl, multiple scripting Operating System: Debian, Ubuntu, Raspberry Pi OS, Mint, ChromeOS, Mac, Windows, Red Hat, Rocky, SuSe, MXLinux
Architectures: ARM Cortex A7/A53/A72/A8, x86_64
Developer Tools: Atom, emacs, Swagger, Postman, git, bash, jupyter notebook, QT, Eclipse, yad/xenity, Arduino Create
Maker Technology: 3D printing, Robotics, Machine Learning/Deep Learning, IOT Technical Author: Make Magazine, Linux Magazine, TechRights, Electronic Frontier Foundation, Free Software Foundation, Intel Developer Zone
(multiple AI articles for IOT and AI groups and blog) Technical Editor: Wiley Publishing – Javascript for Web Developers, Exploring Beaglebone, New Toys with Javascript
Organizer/Host: 2022 AIOT Village 2600’s HOPE conference – St. Johnsbury Queens 2015 – 2022 Copper GNU Linux meetings, workshops (Docker, Linux+Pi, Linux Installfests)
Volunteer: One Laptop Per Child – Rwanda effort, Solarspell, Kids on Computers, EFF, FSF, IPJustice, Apache, Document Foundation
(LibreOffice), Various copyright efforts with Internet Archive, Wikimedia, Question Copyright, LibrePlanet, IPJustice, Berkman center (now Berkman Klein).
Education: Trained high school teachers in Chandler, AZ basic robotics to compete in FIRST in 2007.
Adjunct Axia College/University of Phoenix 5+ years. Implemented Blackboard Learn LMS for the Department of Education in Arizona and scaled to 1 million students.
Taught students in Mexico to use the tools/utilities on a customized operating system I built for the raspberry pi. Taught monthly workshops to locals in Phoenix - Linux, AI, robotics and raspberry pi.
Reviewed Intel’s Udacity AI training.
Linux Essentials for universities worldwide 2003 (Aries/CompTia) Presentations Yale Law School – privacy, copyright 2019 FOSDEM – Accessibility and for Apache: Driving Development 2021 LinuxFest Northwest – Developer Experience 2020
2600 Last Hope – A Decade Under the DMCA 2008
MARCIA WILBUR
Developer Maker Author Advocate
RELATED WORK EXPERIENCE
04/2023- 10/2023 IPC Systems Hybrid Fairfield, CT
Technical Writer – Research and Development
• Create documentation for release notes, user guides and help.
• Write scripts (bash) to insert content into xml topics for efficiency
• API docs using OneAPI (swagger), Postman, bitbucket (git), Jira
• VOIP (SIP and RTP) turret content for the trading industry (Wall Street, Chicago Mercantile).
• DITA, Xmetal, Scriptorium, IBM Rational, bash, SharePoint, Confluence, Jira 05/21- 11/22 Consultant – KellyIT at Intel Remote
Technical Writer III
• Analyze internal tool based on pandoc.
• Document and train architects to use an internal documentation framework/documentation generation tool. This tool is based on pandoc and other free/open source software used for documentation.
• Trained architects and writers to use git, markdown and git bash.
• Customized the framework for SpecsQA
• Sharepoint administration, git trainer, and basic process documentation for the team.
• bash, markdown, python, Framemaker, Flare, SharePoint, Jira, Linux, MS Office 07/2022 – 09/2022 Consultant PT – Creatives on Call at Salesforce Remote Worked in technical editing capacity for a rebranding effort. xml, Oxygen, okta, Perforce, Slack
2022 Consultant – OctoML Remote
Worked with various teams in this machine learning startup based on Apache TVM to create tutorials for their acceleration tool as well as “untangle” the different platforms and 3rd party tools for one system.
Notion, GitLab, GitHub, Docker, AWS, python, bash
04/2018-10/2020 Consultant – PTI Global at Intel hybrid – Chandler, AZ Technical Writer III and IV - co-author co-developer IOT and AI groups
• Research, development, validation and documentation support for AI Group and IoT group.
• Migration of the Myriad Vision Processing Unit neural compute stick with AI group
• Troubleshoot inference demos for openvino toolkit against accelerators and GPU.
• Build demos in C++ and python and run inference on Gnu Linux.
• Revise modules and load to kernel for accelerators.
• Worked with GNU Linux centered projects at Intel to document embargoed and public content.
MARCIA WILBUR
Developer Maker Author Advocate
• Developer kit validation and instructions including tutorials, other training and demo documentation. Prototype for the IEI AIOT Tank.
• Built the prototype for the devcloud.
• Raspberry Pi projects with the NCS 2.
• Model optimizer validation and documentation for raspberry pi.
Openvino, bash, python, c, opencv, docker, aws admin https://www.intel.com/content/www/us/en/develop/articles/model-downloader-optimizer- for-openvino-on-raspberry-pi.html
https://www.intel.com/content/www/us/en/developer/articles/technical/japanese- rec.html
https://www.intel.com/content/www/us/en/develop/articles/american-sign-rec.html https://www.intel.com/content/www/us/en/developer/articles/technical/speechrec.html 06/2018-07/2020 Consultant – John Wiley & Sons Remote Technical Editor
Review, edit, test and offer feedback for technical Content
• Professional Javascript for Web Developers 4th edition
• Exploring Beaglebone 2nd edition
• Javascript: The New Toys
03/2017 – 07/2018 Consultant – Arizona State University hybrid Tempe, AZ Technical Writer
Create documentation for Drupal Product
Create Drupal content
Test release candidate
JIRA issue resolution and reporting
AWS training
Create learning vignettes
Drupal, bash, MacOSX, brew, JIRA, Pantheon
07/2016 – 04/2017 Consultant – MonkeyMedia Software hybrid Vancouver, B.C. LMS Administrator (part time remote)
Creating e-learning content
Managing the DITA infrastructure
Editing and creating XSLT stylesheets
Managing the LMS
Research and code for effective automation
Oxygen 18.1, Mint, javascript, XML, XSL, jquery, bash, CSS 10/2016 – 01/2017 Consultant – US Tech Solutions at Intel hybrid Chandler, AZ Technical Writer
Created content for pilot project - learning based on Specification documentation in the Manufacturing group.
MARCIA WILBUR
Developer Maker Author Advocate
Uploaded and managed the documentation on Sharepoint
Worked in the clean room on the factory floor for content review and verification
Created Style Guide for documentation product
Processed documentation through the submission of approval process
SharePoint, MS Office, Articulate 360, SABA
10/2015 – 12/2015 Consultant – Rose International at Aetna Phoenix, AZ Training Specialist/Instructional Technologist
Created course content using Captivate, Articulate and Camtasia.
Managed courses and placed in Towers and Watson LMS for delivery on the Talent- Reward site
Offered recommendations regarding instructional development and maintenance.
Uploading and managing web content using Dreamweaver and Qbase.
Camtasia, Captivate, Dreamweaver, Articulate, Adobe PS, Audition, MS PowerPoint, MS Office.
08/2015 – 08/2015 Consultant – Clarity Consultants at Tibco Seattle, WA Moodle Migration Administrator
Working with the director of Cloud Operations, managed the project by determining tasks, person conducting task and time frames prior to migration.
Migrated Moodle from one AWS account to another. Consultation - Risk Assessment.
Created Databases, ran SQL queries, installed PHPMyAdmin, and did a dry run of the migration.
Documented the migration process and procedures.
MySQL, PHP, AWS, bash
03/2015 – 07/2015 Consultant – Arizona Department of Revenue Phoenix, AZ Technical Writer (Consultant)
Researched Security policies with ADOA-ASET to ensure our procedures aligned with ADOA's Information Security and IT Governance standards such as identification, authentication, account management and privacy.
Researched state laws to ensure process aligned with laws. Worked with legal department for clarification.
Assisted in documentation of processes and assisted with product development.
Documentation of the electronic filing of Transaction Privilege Taxes process, creating XML reference and developer documentation.
Managed documentation on Sharepoint.
05/2014 – 12/2014 Consultant – AZ Department of Education Phoenix, AZ LMS Implementation Specialist / Business Analyst
Detailed Review of RFP to ensure all points of implementation were fulfilled.
Worked with CIO, Program Manager, Project Manager and other departments to verify implementation aligned with RFP response by vendors.
Worked to implement Single Sign On (SSO)
Worked to scale solution to accommodate all students in the State of Arizona LMS Administration - Blackboard and Moodle (75k users) 3 Blackboard Administration Certifications
Course Delivery GUI Administrator
Community Engagement GUI Administrator
Content Management GUI Administrator
MARCIA WILBUR
Developer Maker Author Advocate
Converted Moodle 1.9 courses to Common Cartridge format.
System Administrator duties as required – Password reset, bulk user uploads, and bulk enrollments
Backup, restored and imported Moodle courses.
Worked with employees in conversions from the old system to the new system migration.
Created content using Articulate, Sparkol, Camtasia, Captivate and Adobe Presenter.
Conducted workshops with many program areas for Learning Management System and collaboration tools.
Adult Education
K12
Assessment
Highly Effective Teachers and Leaders
Quality Assurance testing of Portal for the LMS.
Created reports based on Whitelisted Database from the hosted solution
(Blackboard) in SQL
Configured Blackboard Learn 9.1 SP 14 for use and perform updates.
Camtasia, Captivate, Premier, SQL, Eclipse, Java, VideoScribe, Presenter 4/2014 – 5/2014 Open Solutions Group Inc remote San Diego, CA Independent Consultant – Technical Writer Sphinx / Python / ReStructured Text For this project, I was hired to migrate documents using Sphinx and ReStructured text on Debian.
The original document was a System Administration document with images, code snippets, notes, and basic document structure.
Another document was the services administration document which also included images and code. The documents were .rst format with output in both HTML and PDF. A theme was used for the HTML output.
Some manual configurations to the conf.py file for formatting purposes was required. 10/2010 – 04/2014 Strategic Safety Solutions hybrid Tucson, AZ Director of E-Learning/Learning Analyst
Manage implementation of Learning Management Systems for clients o SuperShuttle – Veolia
o Gannett Publishing
o Great American Insurance
o National Safety Compliance
o JHL
o On Demand Learning
o Lewis Energy
o FAQ Linux
LMS configuration, operations, branding, enhancements, and client requirements MARCIA WILBUR
Developer Maker Author Advocate
Manage help requests, AICC/SCORM troubleshooting
Oversee conversion of video and SCORM compliant e-learning modules and quizzes
Created content using Articulate Engage, Presenter and Quizmaker
Created business requirements documentation and functional design documentation based on client needs.
Oversee SEO, marketing communications, social media and website development for brands
javascript, xml, php, WordPress
09/2008 – 12/2014 University of Phoenix hybrid Phoenix, AZ Faculty Instructor – Humanities Department
Facilitate online sections of GEN 105 (similar to a UNI 101 course) each term
Facilitates online sections of US 101 as needed
Facilitate online sections of COM 130 - “Business Writing for IT Professionals” course.
Create rubric, grade assignments, provide substantive feedback, lead discussion, assist students, enter grades in online grade book application, and track participation. 100% remote.
10/2012 – 4/2013 Consultant – TSYS Tempe, AZ
Sr. Technical Communicator/Business Analyst (Product) - Contractor
Wrote Functional Design Documents and Use Cases
Primary focus on XML Implementation Guide in AuthorIT
Worked on team with other Business Analysts and Usability Testers
Documents managed on Sharepoint system
06/2010 – 10/2010 Consultant – Volt Workforce Solutions at SSS Tucson, AZ e-Learning Analyst
Researched Learning Management Systems - contacted several LMS vendors, implemented several LMS options for future implementation by the company.
Installed/tested and documented Moodle, eFront, EZLCMS, and Joomlearn LMS.
Designed and developed training using Captivate, Camtasia, Articulate Studio 09.
Video conversion from original DVD materials into AVI, MPEG, MOV, and FLV formats.
Researched, designed and developed a database driven web application for CSA 2010 Transportation standards, using LAMP.
100% remote with monthly meetings in Casa Grande 8/2006 – 4/2009 Microchip Technology Chandler, AZ
Sr. Technical Writer/Technical Publisher
Web development/Technical Publisher
Created GNU/Linux and Windows installers for training and documentation.
Developed and maintained online Design Centers for the Enhanced Midrange Core and mTouch
Research and implement Stellent system configurations for using HTML, javascript and Stellent scripting language.
MARCIA WILBUR
Developer Maker Author Advocate
Maintained Confluence Wiki content
Training
Created internal training materials, including computer based training such as interactive videos, simulations, and quizzes. Used Articulate software to create flash based tutorials.
Trained Romanian technical writers and engineers the required processes and procedures for publication of documents.
Trained local high school teachers beginning robotics Senior Technical Writing
Worked with design and application engineers to write, data sheets, user guides, application notes, errata, product briefs technical briefs, and programming specifications.
Worked closely with Marketing Communications during the editing and publication process.
Wrote design specification documentation while working with the Design team.
Edited and published monthly marketing newsletter in collaboration with Product Marketing
Framemaker 6.0/7.2/8, Articulate Engage/Presenter, Stellent, MS Office 2007, Photoshop CS2, GIMP, Cygwin, Dreamweaver, Sharepoint, Confluence Wiki, Debian 10/2005 - 06/2006 Consultant – TekSystems at Microchip Chandler, AZ Contract QA Consultant/Technical Writer
Guides created through manually testing the applications, validating data, interviewing developers/SMEs, and reviewing the application requirements.
Online help output was in a chm file format, created using DocBook, XML, XSLT, xsltproc, cygwin, and MS HTML Help Workshop.
SQL queries, and configurations to the operator client. Input data for process plans, created flows, entered user and security management information, created class and activity diagrams.
Created internal training materials from use case documentation.
Enterprise Architect, UML, SQL, Excel, MS Access, MS Word, XML, DocBook, XSLT, Cygwin
8/2005 - 10/2005 Consultant – Statera Southwest at Evans Newton Phoenix, AZ Contract Technical Writer
Created user guides, getting started guide, quick start guide, style guide, a quick reference card and system administration guide for a new product offering. Documentation was developed by manually testing the application, interviewing developers, and reviewing the application requirements and code while this was a WIP.
Created training videos (Captivate) for use of the system.
Created Rich Media documents using InDesign for output in PDFs. Partially remote.
5/2005 - 8/2005 Computer Guidance Corporation Scottsdale, AZ Technical Writer
MARCIA WILBUR
Developer Maker Author Advocate
Update release notes, update of user guides, service packs, and online help where necessary.
Developed CBT for internal training for the HRIS using RoboDemo (now Captivate).
Developed an in-house instructional manual for time card entry using Computer Guidance Corp’s proprietary application.
Worked closely with the QA manager, accounting manager, customer support, and business analysts.
6/2004 - 11/2004 Pearson Digital Learning hybrid Mesa, AZ Temporary Technical Writer
Converted content for online training products.
Edited, formatted, and converted curriculum for Pearson Digital Learning and School Systems.
Edits made according to MS Manual of Style. Contract ended upon completion of the projects. Mostly remote from my home office with one day per week in the Pearson office in Mesa, AZ.
6/2003 - 4/2004 Consultant – Aries Technology hybrid Tempe, AZ Independent Contractor/Technical Writer
Sole writer for 16 chapters of GNU/Linux curriculum using testing and man pages.
The first 2 months were in-house. The remainder of the contract was done from my home office.
This curriculum was released in January 2004 to accredited colleges throughout the world including Arizona State University as an online course for Linux + certification.
Created screenshots used by the graphics team for simulations in Flash. Worked with graphics team to create interactive CBT output in Flash.
Debian, Red Hat, emacs, OpenOffice
References Available Upon Request