Torkisha Williams

Connelly Springs, NC *****

ad1o8v@r.postjobfree.com

+1-828-***-****

Work Experience

Scheduling Coordinator

GreenWay Public Transportation - Newton, NC

October 2022 to June 2023

Answer phones in the scheduling dept., Schedule bus routes for clients who needed our services. Unit Secretary

Carolinas HealthCare System Blue Ridge - Valdese, NC August 2016 to October 2021

Answer Phones, check in surgery patients, register patients, collect copays, update insurance information, customer service

Cleaner/Janitor

BB&T Bank now Truist - Hickory, NC

September 2018 to September 2019

Evening part time position cleaning various banks ranging from Taylorsville to Conover and all in between. Cleaner/Janitor

ICCS-Duke Energy - Hickory, NC

May 2017 to August 2018

Evening part time position-vacuum, dusting, cleaning office/cubicles, bathrooms, sweep/mop breakrooms and conference rooms.

Administrative Assistant

Hilltop Apartments - Hickory, NC

February 2015 to August 2016

Answering phones, assisting tenants w/rent payments, giving tours of empty apt units, customer service Customer Service Associate

Fiserv - Hickory, NC

September 2011 to April 2013

Call Center for Bank of America online banking. Answer phones and work directly with customers to resolve issues with checking account and bill pay. Front Desk Receptionist

Hickory Internal Medicine - Hickory, NC

February 2004 to August 2010

Check in/check out, schedule appointments, updating/filing medical records (before EMR), customer service, utilizing fax/copier machine, printer, scanner. Some back office duties including, bone density examinations, EKG's, PFT's.

Education

High school diploma

Hickory High School - Hickory, NC

Skills

• Patient Care

• HIPAA

• Epic

• Medical Scheduling

• Medical Terminology

• Commercial Cleaning

• Medical Records

• Medical Office Experience

• Medical Receptionist

• Insurance Verification

• Customer service

• Phone etiquette

• Call center

• Multi-line phone systems

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