Client Service Data Entry

MONIQUE LEMOS

****************@*****.*** 714-***-****

Broad experience working with diverse population and building professional and productive relationships at all levels. Strategically build and nurture relationships. Skilled in networking with industry professionals to build lead pipeline and increase client base. Strong communication and interpersonal skills for providing superior client service. Passionate about promoting lasting client satisfaction by delivering quality service and unparalleled support. Focused client relations professional skilled in lead generation, client relationship development and sales.

• Client Relationship and Rapport Building

• Data Entry

• Customer Service Excellence

• Client Outreach Initiatives

• Strategic Networking

• Developing New Business

• Persuasive Communication Style

• Client Relationship Management

• Consultative Selling Techniques

• Social Perceptiveness

• Business Growth Opportunities

• Sales oriented

• Client Inquiries

• Client Relationships

• Efficient Sales Transactions

• Client Rapport-Building

Mar 2021 - Current

Client Sales Representative

Coldwell Banker Exclusive - Los

Angeles, CA

Offered internal and external client's first-rate client service to maximize satisfaction and business success.

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Maintained client satisfaction with forward-thinking strategies focused on addressing client needs and their goals.

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• Oversee business and client development pipeline. Planned marketing initiatives and leveraged referral networks to promote business development.

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Increased sales with development of positive client relationships.

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• Networked among local business and community.

Communicated with local organizations to build networks and develop leads.

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• Member of Chamber of Commerce

Expanded business through effective network development, identifying new, and prospective clients.

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Apr 2007 - Aug 2021

Client Service Specialist

Keller William Realty - Corona, CA

Utilized active listening skills to identify clients needs and provide appropriate solutions.

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• Review, bid documents, negotiating terms and conditions. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

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Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.

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Planned marketing initiatives and leveraged referral networks to promote business development.

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Attend meetings, client presentations, and sales calls with prospective clients

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Brought in new accounts through successful networking strategies and promotional approaches.

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Jul 2004 - Apr 2010

Sales Advisor

Tarbell Realtors, Inc - Corona, CA

• Negotiated, facilitated and managed real estate transactions Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.

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Communicated with clients to understand property needs and preferences.

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Maintained connections with clients to encourage repeat business and referrals.

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Developed and maintained relationships with clients through networking, postcards, and cold calling.

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• Liaised between buyers and sellers to provide positive. Developed and implemented marketing plans to increase brand awareness and drive sales.

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Bachelor of Arts: Sociology

California State Fullerton

• Generated more than $20 million in sales revenue in 2021 and 2022.

• Keller Williams Realty's Circle Platinum.

• Top Selling Agent in Top 5 for Tarbell Realtors, Inc.

• Placed #6 for year ending 2022 out of 230 agents Fluent in written and spoken Spanish

EDUCATION

ACCOMPLISHMENTS

LANGUAGES

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