*** * *** ******

Desoto, MO *****

Phone 314-***-****

E-mail: ad1o7v@r.postjobfree.com

Kathleen A. Ciscell

Objective

To obtain employment in the local community utilizing my previous experience in sales combined with my extensive experience in retail, utilizing my financial expertise and sensitivity to client needs to assist all in their growth and prosperity.

Employment

2021-Present First United Methodist Church Festus, MO

Interim Office Manager

Prepare for worship, including putting together bulletin, order of worship and slides for traditional service.

Maintain and update calendar with meetings, weddings, funeral etc.

Put together bulletins for funerals as needed. Also coordinate funeral meals as well as communication to the pastors.

Keep track of attendance on weekends as well as prepare and send out any prayer requests as needed.

Answer phones and take messages as well as assist people in locating assistance as needed for nonmembers.

Assist in completing United Methodist forms and reports for conference.

Sort incoming mail and emails and respond when necessary.

Greet visitors to office and receive packages as well as order supplies for the office as needed.

Various other duties as requested by the church council, pastors or lay leaders of the church as needed

2013 – 2020 Commerce Bank St Louis, MO

Personal Banker (retired November 30, 2020)

Meet and greet customers and determine their needs through conversation and perform required banking transactions

Get to know the customer to help look for gaps in their financial services as well as watching for any indications of fraud against the customers

Use product knowledge and customer knowledge to help in updating and maintaining all of their financial needs.

By being sensitive to the needs of the client, make recommendations for handling finances as well as acquiring loans and investment opportunities for their benefit.

2011-2013 PNC Bank Desoto, MO

Peak Time Teller

Meet and greet customers and determine their needs through conversation and perform required teller transactions

Get to know the customer to help look for gaps in their financial services as well as watching for any indications of fraud against the customers

Use tag lines, product knowledge and customer knowledge to help in getting referrals

2006-2011 Regions Bank St Louis, MO

Positions Held:

Teller Supervisor

Vault Teller

Branch Operations Representative

Branch Security Officer

Duties included but not limited to:

Supervise and schedule teller staff

Branch Operations Representative responsible for maintaining and keeping records for the branch including balancing of all GL accounts and attending monthly companywide meeting

Branch Security Officer responsible for updating staff on any security alerts and holding monthly security meeting with staff

Meet and greet customers and determine their needs through conversation and perform required teller transactions

Get to know the customer to help look for gaps in their financial services as well as watching for any indications of fraud against the customers

Use tag lines, product knowledge and customer knowledge to help in getting referrals

Supervise the vault teller in balancing, ordering currency and maintaining bank cash levels

2004-2006 Bassett Furniture Direct Manchester, MO

Design Coordinator

Meet and greet customers. Determine their needs through conversation and find solutions to their design problems.

Within the first six months of employment became the #1 salesperson in the west county store

After one year of employment was promoted to key turner with additional management responsibilities including reconciling the day’s income including cash drawer.

2002-2004 Facilitec, Inc. St. Louis, MO

Project Manager

Research and gather information to locate new clients, make contact., schedule appointments and determine customer needs

Formulate and make proposal and presentation to customers and secure orders.

Place, and track orders with manufacturers. Schedule and coordinate installation upon arrival of product.

2001-2002 Warehouse of Fixtures St. Louis, MO

Account Manager

Research and gather information to locate new clients, make contact., schedule appointments and determine customer needs

Formulate and make proposal and presentation to customers and secure orders.

Place, and track orders with manufacturers. Schedule and coordinate installation upon arrival of product.

(Prior employment history available upon request.).

Education

1969-1973 Southwest High School St. Louis, MO

High School Diploma

1992-1995 Meramec Comm. College St. Louis, MO

Studied Interior Design specializing in commercial applications

References

References available upon request

Volunteer experience

Spent 30+ years as a member of Cosmopolitan Singers and St Louis Metro Singers, a city-wide Civic Chorus which worked in conjunction with the St Louis Symphony Orchestra in presenting Christmas Concerts as well as the St Louis County Pops at Queeny Park.

Completed 60+ hours of training and was commissioned as a Stephen Minister in June 2006. This is a nondenominational international lay ministries program.

Spent the last 15 years involved in my church as a volunteer in the music department including being a worship leader for many services.

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