CASSANDRA CARTER

Houston, TX *****

832-***-**** - ad1o49@r.postjobfree.com - WWW: Bold Profile

PROFESSIONAL SUMMARY

Property Manager adept at overseeing staff and maintenance teams and acting as liaison between residents and board members. Successful background managing large, multi- family complexes of over 500 units. Exceptional record of maintaining profitability through positive resident relations and cost controls. Versatile Property Manager bringing solid blend of people skills combined with ability to implement and enforce property rules and regulations.

SKILLS

Maintenance knowledge

Affordable housing programs

knowledge

City and county regulations

MRI accounting software

Financial Budgeting And Reporting

Property Tours And Inspections

Rents Collection

Resident Planning

Card Key Management

Leasing

Interpersonal Skills

Leadership Skills

Microsoft Office Suite

Property Inspections

Financial Reporting

WORK HISTORY

07/2022 to Current Asset Management Specialist

Houston Housing Authority – Houston, Tx

Supported operational budgets aligned to year-end contractual goals to audit performance from various compliance auditors.

Led project teams within business to meet team metrics, cycle counts and wall-to-wall inventory requirements.

Built professional relationships and cultivated deep knowledge within government and customer asset management communities.

Met performance excellence requirements, supported voice of customer solicitations and followed up on continuous improvement initiatives. 07/2018 to 11/2021 Property Manager

RADCO Residential – Houston, TX

Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.

Boosted occupancy 95% by leveraging market knowledge and successful promotional strategies

Evaluated and recommended changes in rental pricing strategies to remain competitive in market

Developed, reviewed and submitted property operating and capital budgets 10/2016 to 07/2017 Property Manager

Sun Quest Properties

Maintained current contract files as prescribed by company contract policies and procedures.

Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements. Developed and executed plan to achieve and maintain 92% or better rate of occupancy

08/2005 to 03/2011 Tax Credit Property Manager

Water Meadows

Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.

Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements. Managed quality assurance program, including on-site evaluations, internal audits and customer surveys

Handled 50 calls per day to address customer inquiries and concerns EDUCATION

05/1988 GED

Houston Community College - Houston, TX

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