Customer Service Data Entry
Resume:
Regina Turner
Dallas, TX *****
********@*****.***
To obtain a position that will allow me to utilize my skills within a prestigious company that allows a
person
to grow within. I am very detail-oriented with a vast knowledge of customer service, clerical and
various
other computer skills. I would be a great asset to your company.
#readytowork
Work Experience
Customer Service Representative
Navient Corporation. Pioneer Credit Recovery, Inc
November 2020 to Present
Answer customer inquiries regarding Unemployment Insurance Benefits.
Resolving discrepancies while actively listening to determine the cause of problem as well as empathizing
with the customer to show my sincere desire to help.
Correct errors and discrepancies on claims, as necessary.
Amazon Fulfillment Associate
Amazon Fulfillment Associates - Wilmer, TX
2014 to Present
via telephone and internet as well as issuing e-gift cards.
• Take AAFES calls in order to process payments for military services from military
online exchange.
Food Service Assistant
Dallas Independent School District
November 2015 to November 2015
16-Cur • Present, arrange and serve food and beverages in a professional manner
rent • Follow set policies and procedures regarding workplace safety and sanitation
• Efficiently operate and maintain equipment such as ovens, tilt skillets, and hot
steamers to ensure prompt and accurate service.
08/20 Data Entry Clerk, J. P. Morgan Chase
15-11/ • As a data entry associate my key responsibilities include keying data into the
Extraction Clerk
2015 to 2015
2015 computer terminal, retrieving information and updating files.
• Prioritizing my work in order to ensure accuracy and a timely completion of all
data recorded.
• Because of my ability to produce quality work in a high volume production
environment, I was given the opportunity to assist as an Extraction Clerk. This
position included sorting and distributing work, opening mail, ensuring
accuracy, preparing documents for processing, and validating information
accurately.
01/20 Phone Agent, Speed FC
12-11/ • Take incoming calls from clients ordering catalogs, process credit card payments
Education
High school or equivalent
Skills
• Warehouse Experience
• Order Fulfillment
• Packaging
• Food Service
• Clerical Experience
• Food Preparation
• Computer Skills
• Load & Unload
• Pallet Jack
• Data Entry
• Customer Service
• Microsoft Office
Certifications and Licenses
Food Handler
Present
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