Process Engineer Customer Service

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Jeff Simpkins

Canby, OR 97013

503-***-**** ****.*.********@*****.***

Focused process engineer delivers consistent and professional work for every assignment. Offers 17+ years in manufacturing industry environments and top-notch abilities in problem solving. Trained in Mechanical Engineering Technology.

• Process Improvement • Problem Solver • Customer Service

• Project Management • Employee Training • Relationship Building

• Quality Control • Technical Writing

OCTOBER 2022-CURRENT

Business Owner

Samurai Construction LLC Canby, OR

• Corresponded with vendors, resulting in growing partnerships and generating business.

• Oversaw day-to-day activities to facilitate business operations.

• Managed acquisition of materials.

• Coordinated scheduling with laborers.

• Facilitated contact with existing and prospective clients to increase new and repeat business.

• 90% of projects on time and within budget.

JANUARY 2019-JANUARY 2023

Manufacturing Process Engineer

Xerox Corporation Wilsonville, OR

Oversaw processes which include fluid fill system, voltage calibration of parts, automation equipment, product preparation, packaging and shipping

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• Surveyed and prepare yield reports and parametric data

• Recorded technical procedures in written documents

• Trained personnel on process flow

• Identified continuous improvement of fixtures and processes to improve yields and efficiency.

• Maintained 84% yield of product delivered.

EDUCATION

JANUARY 2006-JANUARY 2019

Engineering Support Technician

Xerox Corporation Wilsonville, OR

• Created technical documents, assembly instructions and procedure documentation

• Designed and built fixtures to support part testing and other engineering needs

• Operated machine shop equipment to create fixturing for processes

• Performed failure analysis on field returns for root cause Bachelor of Science - Mechanical Engineering Technology June 2019 Oregon Institute of Technology (Oregon Tech), Wilsonville, OR GPA: 3.58

Fluid Mechanics, Logic Controls, Machine Design, Manufacturing Processes, Project Management, Fluid and Electric Power Systems, GD&T, Finite Element Analysis

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