Silver Springs High Volume
Resume:
Desmond Green
Silver Springs, VA *****
**********@*****.***
Summary
Energetic Bellman manages guest luggage and responds to requests in high-volume hospitality environments. Organized and professional with commitment to service and guest satisfaction. Escorts guests to rooms and proactively provides updated information on amenities and upcoming events.
Skills
Basic Housekeeping Duties
Room Deliveries
Corporate Regulations
Experience
May 2023 - Current
Salamander DC - Washington, DC
Bellman
Greeted guests upon arrival and assisted with luggage.
Provided directions and information about the hotel, local attractions, and available services.
Assisted guests with check-in procedures and provided them with keys to their rooms.
Transported guests' luggage to their room or other designated areas within the hotel premises.
Ensured all guest requests were handled promptly and efficiently.
March 2013 - April 2020
Towne Park - Washington, DC
Guest Service Captain
The roles performed at this job was extremely competitive and active.
Assisting guest to their rooms.
Giving tourist directions around the entire city and metropolitan area.
Coordinating directions in a parking garage.
May 2016 - April 2019
Pro Park - Washington, DC
Valet Parking Attendant
Greeted customers and provided them with parking instructions.
Assisted customers in loading and unloading luggage.
Monitored parking lot to ensure that vehicles were parked correctly.
Education and Training
June 2004
John F. Kennedy Silver Spring, MD
High School Diploma
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