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Security Officer Customer Service

Location:
Edmonton, AB, Canada
Posted:
December 03, 2023

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Resume:

IJELU, AZEEZ OMOTOLA

***, ********* **** **,

Edmonton, AB. T5Y 0Y4

825-***-****

ad1nvm@r.postjobfree.com

Professional Overview

I am a professional and qualified security officer with 8 years’ experience on the ground. A diligent and responsible worker, I work well in both static and mobile work modes. It is my hope to secure employment with a well-established and respected security company. SUMMARY OF QUALIFICATIONS

● Extensive knowledge of management of security procedures

● Strong verbal and written communication skills.

● Excellent ability to perform tasks with constant physical and mental alertness.

● Well-developed interpersonal skills, Organizational skills and self-confidence.● Ability to function positively and productively in a team environment.

● Proven skills in the areas of verbal and written communication.

● Along with basic computer skills are necessary.

● Proven leadership and conflict management skills will ensure your success in this role

EMPLOYMENT HISTORY

FIDELITY BANK PLC APRIL 2019 - AUGUST 2023

Security Officer

● Answered alarms and investigated disturbances.

● Provided security service for employees and visitors.

● Monitored and authorize entrance and departure of employees, visitors and other persons to guard against theft and maintain security of premises

● Circulated among visitors, patrons, and employees to preserve order and protect property

● Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas

● Monitored and adjust controls that regulate building systems, such as air conditioning, furnace, or boiler

● Maintained the safety and security of residents, visitors and staff.

● Safeguarded the assets of a retail store by apprehending anyone attempting to steal merchandise or destroy store property.

● Prevented theft by shoplifters, vendor representatives, delivery personnel and store employees.

● Conducted periodic inspections of stock areas, dressing rooms, and restrooms, and sometimes assisted in opening and closing the store.

● Prepared loss prevention and security reports for management in order to testify in court against persons apprehended.

SHOPRITE MALL FEBRUARY 2017 – NOVEMBER 2018

Security officer

● Security: Monitored property cameras, motor patrolled property perimeters, foot patrols.

● Keeping daily reports and logs, answering phones, using radio communications.

● Checking Ids/property, signing and badging.

● Monitoring and responding to alarms.

● Securing and monitoring sensitive and classified material.

● Supervision: Site supervisor overseeing security operations at a water treatment plant.

● Trained new employees.

● Administration: Answered multi line phone, answering questions, forwarding calls, set up appointments for customers.

● Prepared daily reports, photocopied, faxed, oversaw site timesheets and kept records of gas mileage charts.

● Customer service: Developed a reputation for excellent customer service by acknowledging the customers presence and making eye contact.

● Honest, reliable and detail-oriented.

● Greeting and giving my full attention to everyone I come in contact with Patrol the premises and adjacent areas.

● Check identity cards of personnel before admitting into the building

● Investigate and report any nefarious activity

● Take necessary action on spot when needed

CENTRAL BANK OF NIGERIA SECURITY DEPT. APRIL 2015 – JANUARY 2017 Security Officer

● Enforced regulations of establishment.

● Resolved conflict situations, and maintained order.

● Used telecommunications (i.e. two-way radio, cell phone, pager)

● Followed radio and emergency telephone procedures.

● Operated security control room equipment.

● Ensured safety and emergency procedures are followed.

● Attended to persons with special needs, respond to alarms, bomb threats and other emergencies.

● Detected or prevented thefts and vandalism.

● Direct traffic to and from the main building

● Perform safety inspections in order to flail off any negative activity EDUCATION

Norquest College Till Date

Business Administration

OND in Accounting Sept. 2009 - Jul. 2012

Kwara State Polytechnic

High School Sept. 2001- Jul. 2007

CERTIFICATIONS

WHIMS

FIRST AID AND CPR

SSIA (SECURITY SERVICES AND INVESTIGATORS ACT)

References available upon request



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