Warehouse Worker Service Representative

Thomas Rhode Jr.

Experience

Warehouse/Stocking, Blain’s Farm & Fleet; Rockford, IL 61114 – April 2023–November 2023

Unload morning/afternoon delivery truck using forklift; Breakdown pallets of merchandise and organize by department; Place large pallets on shelves using forklift; Move carts and pallets of merchandise from warehouse out to sales floor using electric pallet jack; Stock shelves in various departments; Scan overstock into warehouse on proper shelves; Maintain cleanliness/ stock in self-service yard; Complete customer drive-thru orders and hand off to customers

Guest Service Representative, Thorntons; Island Lake, IL – June 2021–March 2023

Run cash registers; Manage safe funds; Lottery inventory; Stock beer and NAB coolers; Wash dishes; replace empty Fountain Drink BIBs; Clean out coffee urns and Bean-to-Cup machines daily; Check in vendors using handheld scanner; Complete alcohol and cigarette audits; Activate new lottery books; Enter shift sheets into PDI; Troubleshoot the self-checkout terminals

Education

McHenry County College; Crystal Lake, IL– AAS in Web Design & Development

Skills

• Previously trained on forklift

• 10+ years of customer service experience

• Fluent in Microsoft Office Suite (Word, Excel, Outlook, etc.)

6455 Weaver Road

Rockford, IL 61114

224-***-****

********.****@******.***

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