Sales Associate Customer Service

Location:

Posted:

December 03, 2023

MISTI D. MURR

P.O. Box ***

Alkol, WV *****

*********@*****.***

EXPERIENCE

Conduent. June 8, 2021 – currently employed

Sales associate/flex role

Assisting customers with purchasing/advising on best devices to meet their needs.

While in flex role, supervisor to a 20 member team of agents

Time clock management

Coaching and training of team members

7-11 Jan. 2020 - currently employed

Sales associate

Cash register, cleaning, assisting customers, food preparation, stocking, inventory

Panhandle Sep. 2019 - Jan. 2020 Left due to injury

Home care aide

Assisted patient and family with household duties, assisted patient with daily personal care

TRG Ibex call center Dec. 2015 - June 2015 Left due to medical issues

Tier 1 tech support

Assisted clients with connection issues with internet, cable and phone

Walked clients through trouble shooting multiple devices

Customer service

Express Employment Agency Oct. 2015 - Dec. 2015 left due to permanent hire at Ibex

Contracted to Ibex

S&B Training & Drug Testing 2010 – Oct. 2015

Office Manager/Drug screening technician

General office duties, filing, scheduling of classes, bookkeeping, invoicing

SKILLS

General office skills Phone skills

Excel, Office Scheduling

Customer care

Multi-tasking between multiple programs for trouble shooting purposes

EDUCATION

Granby High 1990 Norfolk, VA

Volunteer at Red Cross

Secretary/Treasurer Board of Directors at Mud River VFD