Brent Warren

Houston, TX ***** • Home: 1-713-***-**** • Cell: 832-***-**** • ad1nr6@r.postjobfree.com

Summary

Dependable detailed oriented professional with 35 years experience in inside sales, with strong inventory and organizational skills. Problem resolution and follow-up skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Side Job - ( Seasonal Job Only ) Independent Driver for Sicola Florist In the year of 2021. spent the whole year taking care of relative Experience

Order Selector ( Freezer ), 01/2023 to 04/2023

HEB Warehouse (Frozen Dept.) – Houston, Texas

As Order Selector utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery. ( Barrett model lift)

Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through freezer warehouse.

Maintained tidy and organized warehouse environment to comply with cleanliness standards. Built pallets and positioned orders on loading dock to safely pile and ship goods. Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.

Reason/ Return To Work ( RTW)- not able to return to same position

Grocery Stocker, 03/2022 to 05/2022

Dollar Tree Store – Houston, Texas

Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.

Removed debris and packaging from boxes and separated for recycling or disposal. Blocked and faced products on displays and shelves in accordance with company policy. Assisted customers by finding items quickly to boost store satisfaction rates. Used dollies and pallet jacks to unload and organize merchandise from delivery trucks. Checked aisles for spills to complete quick clean-up. Reason for leaving - Let go (Part time), only worked 2 -3 days a week 4hrs. a day New management came in an changed the whole crew.

Customer Sales Advisor (CSA), 09/1987 to 12/2020

Sears Holding Corporation/Auto Center – Pasadena & Houston, TX Responded to all customer inquiries in a timely manner. As a Auto Service Advisor. It was my job to discuss what it would take to fix their vehicle, offering the parts and services it would take to make their vehicle safe to drive. Also we suggested preventative maintenance on vehicles. Contacted existing customers to discuss how their needs could be met with specific products and services. Negotiated prices, terms of sales and service agreements. Maintained detailed account records and contact logs using {TPOS system}. (Managed over 30 calls per day)

Developed and implemented performance improvement strategies and plans to promote continuous improvement

Delivered exceptional level of service to each customer by listening to concerns and answering questions

Demonstrated respect, friendliness and willingness to help wherever needed Developed and maintained courteous and effective working relationships Carried out day-day-day duties accurately and efficiently Increased customer satisfaction by resolving issues Served customers in friendly, efficient manner following outlined steps of service Completed task to ensure compliance.

Worked closely with technician to maintain optimum levels of communication to effectively and efficiently complete projects

Delivered service to customer locations within specific timeframes Clerk/ Night Shift Manager, 01/2011 to 08/2012

CVS Pharmacy – Houston, TX

Retail- Stock shelves and received and unloaded truck Starting System Technician (Tech1), 09/1983 to 09/1987 Sears Holding Corporation/Auto Center – Pasadena, TX Ensuring the charging system on cars is working properly. Responsible for inventory control on batteries and other department stockrooms. Sometimes supervising co- workers in related job.

Sometimes assisted inside sales department.

Delivered exceptional level of service to each customer by listening to concerns and answering questions

Received and processed stock into inventory management system Participated in continuous improvement by generating suggestions, engaging in problem- solving activities to support teamwork

Developed and maintained courteous and effective working relationships. Clerk- Warehouse, 06/1983 to 08/1983

Sage ( closed ) – Houston, TX

Responsible for shipping and receiving merchandise. Stockroom attendant.

Inventory control.

Dock Worker - ( on Call ), 03/1983 to 05/1983

Yellow Freight Company – Houston, TX

Transferring medium heavy merchandise from 18-wheeler to container on loading dock. Filling Invoices

Loaded, unloaded and sorted cargo as part of accurate and efficient weekly shipments Maintenance/Janitor, 06/1982 to 03/1983

American Building Maintenance (ABM) – Houston, TX

Worked at Doctors Center on 7000 Fannin St.

Help decorated entire building for holidays (5 story building) Maintenance for entire building.( last 6 months alone) Sometimes assisted security

Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules

Assembly Line Worker, 01/1982 to 06/1982

Rainbo Bakery – Houston, TX

Worked on production line filling orders to be loaded on delivery trucks. Order Filler, 05/1976 to 06/1979

Grocery Supply – Houston, Texas

Worked during summer when school was out.

Shipping and receiving merchandise ( Order Filler)) Education

Associate of Arts: Basics, Computer science, 08/1981 Lon Morris Jr. College - Jacksonville, TX

Coursework (1979 - January 1981)

Majored in computer science (no degree)

Associate of Arts: Basics, Psychology, Math, 08/1981 University of Houston (Downtown) - Houston, TX

Coursework fall of1981

Continuing education in Basics (no degree)

Associate of Arts: Journalism, 05/1981

Houston Community College - Houston, TX

Taken summer of 1981 (no degree)

References

Carl SalyerStore Manager - Sears Auto Center(713) 416-6241Former boss Joe RojasStore Manager - Sears Auto Center(713) 725-3760Former boss Eric WarrenClaims Insurance Adjuster(281) 352-6631Brother Kim MackeyVeterinary Operating Room Supervisor(832) 528-1877Cousin Frances MartinIBM (retired), Librarian (retired)(281) 701-5346Aunt Skills

Managing parts System repairs (Alternators, Starters, Batteries)

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