Meredith R. Makowski
** *********** ****, *** ***, Newton, MA
617-***-****, ***.**********@*****.***, https://www.linkedin.com/in/meredith- makowski-56b9509/
EDUCATION:
● University of Massachusetts Amherst
B.A. in Sociology
COMPUTER APPLICATIONS: SKILLS:
● MS Office 365 Accounts Payable
● ACT Database Accounts Receivable
● Medical Terminology FMLA
● Medical Transcription ERISA
● AppFolio ADA
● Blumberg CFRA
● Bluebeam Rev Section 125
● Blumberg HIPAA
● Deltec PFL
● DEEM H1B Visa
● Kronos Recruiting
● Asana Interviewing
● Zoom Off-boarding & COBRA
● Shorthand Compliance
● GoToMeeting Purchasing
● Google Office Applications Contracts
● Quickbooks
● Quicken
● HubSpot
● Workday
● Better Business Bureau Database
● SAP
PROFESSIONAL EXPERIENCE:
Commonwealth of Massachusetts · Boston, MA February 2023 – December 2023 Human Resources Capitalist Specialist
● Proactively seek changes in USCIS regulations and update managers with new information.
● Reach out to the HR Generalist Team to find missing information.
● Train Onboarding Team on the best way to ensure correct processing of new employee information.
● Audit I-9 forms for correct filings.
● Verify all I-9 files are completed.
● Track all employee documents.
● Create shared documents for easy data entry so all information is available to corrections, updates, and inform teams of any issues with the data.
● Developed system analysis and cross data platforms for easy analysis of calls and data. Sanofi *Formerly Genzyme (Remote) February 2022 – August 2022 Administrative Assistant
● Create and send out agendas to make the most of our time.
● Developed and run Power Points so they give greater illustration to the speakers’ focus.
● Managed and record Zoom meetings so they are modulated and stay on time.
● Organised team events for the group to create unity.
● Arrange catering for meetings, and making sure the correct cost centers are used.
● Ad hoc meetings and overseas travel; being up to date with any changes so managers were on time.
● Troubleshooting, I work on any issues which create business issues whether IT or logistics. Boston University, Boston, MA August 2021 – December 2021 HR Coordinator
● Archive past staff harassment complaints.
● Initiate return to work accommodations.
● Follow up with individuals needing accommodations.
● Make sure all paperwork has been filed.
● Log all faculty and staff disability claims.
● Create templates for staff to answer frequent questions on returning to work.
● Initiate return to work accommodations with email or phone call.
● Follow up with accommodation requests with worker, worker’s physician, and worker’s supervisor.
● Log all faculty and staff disability and harassment claims: both past and present.
● Read and evaluate referral cases to ensure we are the correct office to handle the claim.
● Document and discuss cases with colleagues about questions, urgency of claim, and processing issues.
● Speak with the physician's office for explanations on worker’s limitations as it relates to their position.
● Create email templates for frequent questions and emails we receive.
● Schedule meetings between the Equal Opportunity Office and staff after receiving all information.
● Meet with faculty and staff to create meaningful plans for team members returning to work.
● Answer questions on procedure for working accommodations whether temporary or permanent.
● Close referrals with no information or not receiving back all medical documentation.
● Placing referrals on hold if the worker is expecting test results or if they may not need accommodation.
● Spoke with staff and faculty regarding their approval for medical related work accommodations.
● Discussed viable work accommodations with employees to understand what team members needed. New England Historical Society – Boston, MA February 2019 – March 2020 Executive Assistant
● Assisted employees with travel reimbursement.
● Organised employee conferences to help them learn about their benefits. ICER HR Generalist/ Executive Assistant
● On Boarded and Off Boarded employees.
● Created welcome packets for new employees.
● Enhanced benefit packages for company benefit.
● Reviewed company handbook for compliance with State and Federal Law. Walker Parking Associates HR Generalist/ Office Manager
● Audit travel reimbursements: approved or rejected requests based on receipts and amount.
● On-boarded employees.
● Answered all benefit questions.
TQS Integration HR Generalist/ Office Manager
● On- board employees.
● Audit use of company phones.
● Worked on an office build-out with my manager.
● Phone screen candidates before they had their interview.
● Follow up with employees regarding showing up for their interviews.
● Organised company events.
● Explained healthcare benefits.
Onwards Media Group, Waltham, MA May 2017 – February 2019 HR Generalist/ Office Manager
● Facilitated new employees on-boarding process.
● Developed a comprehensive benefits package.
● Answered all employee questions regarding dental, healthcare, and disability insurance.
● Assisted employees going out on leave with FMLA questions and paperwork.
● Established new positions and researched multiple websites for highly qualified candidates.
● Completed background checks, I-9 Status, CORI checks, and E-Verify.
● Audited payroll, travel expenses, expense reports, and invoices.
● Achieved better budgeting for our yearly cash flow financial analysis.
● Negotiated lease and sale of our office space.
● Completed an office build-out: worked with contractors, building facilities, and office supplies.
● Scheduled international and domestic travel and meetings.
● Coordinated business meetings, trade shows, and vacation for effective office coverage.
● Instituted customer service for defective x-mini devices.
● Devised a new branding plan for online media reviews of products. Advantage Data Inc.*Solve Advisors, Boston, MA July 2007 – December 2016 Administrative Assistant/Office Manager/HR Generalist
● Managed an office of 25 team members.
● Supported a CEO, COO, and 4 directors.
● Renovated Onboarding Process with I-9 Status Checks, CORI Checks, E-Verify and questions for references.
● Remodelled the hiring process by researching diverse job boards, interviewed candidates, and posted positions.
● Initiated a new interview process to find successful sales candidates.
● Aided employee retention with training, development, and career mobility.
● Assisted employees with FMLA, Cobra, and unemployment benefits.
● Slashed health, dental, and life insurance costs by 15%.
● Energised team involvement by arranging company events and outings.
● Answered all employee questions regarding dental, healthcare, and disability insurance.
● Served as a client liaison: catering, greeting, and creating security passes for visitors.
● Launched company branding with marketing packets for business conferences.
● Generated 45% of sales leads by locating former clients, and inputting information into Salesforce. Sovereign Bank *Santander, Boston, MA March 2001 – January 2007 Administrative Assistant/ Jr Credit Analyst
● Developed a new onboarding process for spotting, screening, and interviewing candidates.
● Investigated fee increases in Mid Atlantic and New England accounts.
● Actualised budget information for correct cost management.
● Promoted and scheduled computer training to enhance employee learning.
● Coordinated volunteer working at Pine Street Inn.