Project/Product Management, process improvement, data analysis

Ijeoma “Ejoe” Stephens

Milwaukee, WI • *******@*****.*** • 262-***-****

Objective: To advance in a role that involves Financial, Operations, Research and/or Corporate Strategy

Technical Qualifications

Process/Product Improvement

Training & Instruction

Budgeting/Forecasting

Business Analysis

Communication & Documentation

Program/Project Management

Team Development

Web Technologies

Database Administration

JBIER Inc.

Project Manager Assistant to Founder (intern/volunteer)

Jan 2023 –Jul 2023

Incorporate strategies for a start-up fashion internship program utilizing worldwide informational technology, resources and functional service project teams on product output and service operations improvements.

Analyzed business operations & provided insights to maximize both profits & increased revenue.

Supported budgeting/financial planning, accuracy of expenses and teamed up with the accountant to ensure timely payment of vendors & issuance of 1099s.

Collaborated with the Founder and team leads on meeting agendas, wrote recaps & managed priorities. Oversee accountability documents to ensure all team members attend weekly meetings, manage to-dos, and monitor performance of priority projects.

Attended CEW events, conducted market research & created detailed reports on fashion, beauty, lifestyle, retail & consumer trends. Translate insights into strategies for increasing sales & marketing purposes.

Maximus

Employment Training Coordinator (FSET State Program)

Dec 2020 – Jul 2022

Maintained Maximus proprietary scheduling software for internal customer maintenance & transactions. Ensured fulfillment on customer side for FSET State program by allocating resources available for those facing food insecurities.

Collected & analyzed information to check compliance outcomes & identify & address trends of non-compliant behavior.

Pre-screened 300+ resumes prior to sending to corporate hiring managers for consideration.

Partnered w/departmental managers to ascertain hiring needs & subsequently provide candidate recommendations.

Resolved problems, improved operations & provided exceptional service.

Strategized the effective use of prioritizing for various tasks regarding projects aligning with yearly business goals and technology solutions to drive process improvements.

Easter Seals of WI

Workforce Specialist-IPS Recruitment

Sept 2019 – Nov 2020

IPS Recruiter in a cross departmental environment of development and client-based teams; projects concerning client retention, process improvement, database administration, and recruitment aligning company services to satisfy client needs.

Worked w/management to develop strategic & tactical plans to meet different requirements.

Analyzed variety of HR programs & operational situations to make recommendations on improvements and enhancements.

Produced and updated documents, reports & tracking spreadsheets using (ADP, MS Office and HRIS).

Advocated for 50-80+ clients, helping to identify barriers in employment & resolve any process blocks.

Provided support by delivering recruitment & placement services to management and employees.

Developed and executed continuous improvement projects concerning workforce optimization, mitigating customer complaints, and increasing executive feedback effectiveness.

Milwaukee Area Technical College

Student Support Specialist

Aug 2017 -Aug 2018

Played a critical role in developing strategic and tactical plans to meet academia requirements while achieving KPIs, student services, and departmental goals.

Used standardized assessments to evaluate abilities, interests & characteristics of different students.

Identified issues that hindered student academic achievement.

Counseled over 500+ new students about course & program selection, class scheduling, registration, and career planning.

Planned & promoted career planning presentations, work experience programs & career related workshops.

Education

Master of Science-Business Analytics

Bachelor of Arts in Communications

Boston University (Massachusetts) May 2025

University of Wisconsin, Milwaukee. May 2016

Scripted Languages: R, SQL, Pandas, Python (Jupyter Notebooks) Languages: Spanish (Level A3)

Leadership and Involvement

Community Moderator (AWS AI/ML Program): Udacity Jun 2022-Apr 2023

Advocate/Alumni: Urban Underground (U2) January 2008 – Present

Active Member: PeopleGeeks, Tribaja, HIREBLACKNOW, RemotePOC, R4H Feb/Mar/Nov 22-Present

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