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Customer Service Program Assistant

Location:
La Vergne, TN
Salary:
25000
Posted:
December 02, 2023

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Resume:

Major (U.S. Army Retired) Charles J. Griffith, Jr.

*** ***** ***** ****

La Vergne, TN 37086

Cell: 615-***-****

Email: ad1nhi@r.postjobfree.com

OBJECTIVE Seeking a full-time position where my experience, training and education can be an asset to a future Employer.

TARGET JOB Target Job Title: Retail Customer Service or Sales Positions Date of Availability: November 20, 2023 (Negotiable) WORK EXPERIENCE Guardianship and Trusts Corporation - Bookkeeper 10/2018 – 7/2021

(Retirement)

Nashville /TN

Bookkeeper

Managed the books for a non-profit Trust Company that provided financial and personal fiduciary services as Guardian, Conservator, Trustee and Attorney-in-Fact to persons with mental and physical disabilities of all ages. (Contact Supervisor: Yes, Supervisor's Name: Mrs. Dora Merritt -Mitchell Supervisor's Phone: 615- 259-3610) Lowes – Blinds and Ceiling Fans Sub-Contractor 8/2017 – 10/2018 Murfreesboro /TN

Blinds Sub-Contractor

Measured and installed blinds, ceiling fans for Lowes Customers in the Middle TN area. During this period, I completed over 200 home improvement projects. TN Dept. of General Services – Accountant 2 11/2010 – 4/2017

(Retirement)

Nashville /TN

Statewide P Card Program Assistant

Served as a Purchase Card (P Card) Program Assistant for the State of TN for over 7 years. While serving as an Accountant 2, I assisted the Program Administrator manage state- wide average purchases of $400,000 monthly/ $20 million annually. Primarily responsible for ordering new P Cards, coordinating weekly/monthly reconciliations, supporting documentation and providing excellent customer service when P Card issues occur with all 48 State Agency Coordinators (Contact Former Supervisor: Yes, Supervisor's Name: Sheila Ewing –Agnew - 615-***-****)

Eagleville HS & US Army Cadet Command (JROTC) 8/2004 – 8/2009 Eagleville /TN

Senior Army Instructor/Head Track Coach

Served as the Senior Army Instructor of a Jr. ROTC program consisting of 50 cadets/students. Supervised one other instructor and taught Leadership Education Training to all cadets in the program. Most recent Annual Formal Inspection (AFI), JROTC unit earned a score of 590 of 600 points or 98% pass rate. (Contact Supervisor: No, Supervisor's Name: Mrs. Rhonda Holton, Principal (Retired). Whitehaven HS & US Army Cadet Command (JROTC) 8/2003 – 05/2004 Memphis/TN

Senior Army Instructor

Served as the Senior Instructor of a Jr. ROTC program consisting of 210 cadets/students. Supervised two other instructors and taught Leadership Education Training to 75 students.

(Contact Supervisor: Yes, Mr. Vincent Hunter, 901-***-****. Major (U.S. Army Retired) Charles J. Griffith, Jr. WORK EXPERIENCE CONTINUED

US ARMY (Korea) 7/2001 - 11/2002

APO AP Korea

Department Head

Supervised a staff of five mid-level managers. Responsibilities included developing, updating, coordinating and implementing policies and plans for the distribution and resupply of consumable supplies valued in excess of $7 billion during peace and war for the Korean theater. (Contact Supervisor: No, (transferred) Supervisor's Name: GS14 Michael Wheless, Supervisor's Phone: DSN 315-***-****) US Army (Germany) 8/1998 - 6/2001

APO AE USA/Germany

Department Head

Supervised a staff of 17 mid-level managers. Responsibilities included the management of consumable supplies for a US Army Corps (population over 100,000) in Germany valued in excess of $47 million. (Contact Supervisor: No, (transferred) Supervisor's Name: LTC Timothy Walters, Supervisor's Phone: DSN 314-***-****) EDUCATION University of Arkansas at Pine Bluff (UAPB) Pine Bluff, AR US

Bachelor's Degree (Major: Acct’g, Minor: Bus Admin.) - 5/1983 Army Logistics Management College

Ft. Lee VA

Certificate (Logistics Executive Development Course) – 12/1992 Command and General Staff College (CGSC)

Fort Leavenworth, KS

Diploma - 1/1998

JOB-RELATED

SKILLS

Skill Name Skill Level Frequency Used Experience

American Legion

Commander (TN)

American Legion

Commander (TN)

Computer and

Management

Information Systems

(MIS)

5th District

Post 177 (M'boro)

Expert

Weekly

Weekly

Daily

2 Year

14 Years

22 years

SUPPLEMENTAL

INFORMATION

Retired Army Officer with a successful 20-year career in leadership and management. Possesses outstanding organizational, logistics and administration skills. REFERENCES Upon request

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