Administrative Assistant Data Entry
Resume:
ALISA DOUGLAS
***********@*****.*** 510-***-**** 4004 Blacksmith Circle, Oakley 94561
Summary
Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Skills
10-Key Proficiency
Technologically Savvy
Types 45 WPM
PC Proficient
Mail Management
Sensitive Material Handling
Records Management Systems
Document Retrieval
Data Entry Documentation
Verbal and Written Communication
Program File Distribution
Professional and Courteous
Microsoft Office Suite
Multi-Line Telephone Systems
Schedule Appointments, General Office Information
Office Equipment Operation
Multitasking and Time Management
Experience
Oakland Unified Schools Oakland, CA
Administrative Assistant
09/2001 - 01/2022
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Directed customer communication to appropriate department personnel.
Maintained accurate department and customer records.
Composed correspondence, and reports.
Provided secretarial and office management support while building cooperative working relationships.
Prepared and prioritized calendars and correspondence.
Responded effectively to sensitive inquiries or complaints.
Greeted visitors or callers to handle questions or direct to appropriate staff.
Processed Student Work Permits
College Board
SAT & ACT Test Coordinator
Skyline High School
June 2018 – June 2020
Get the test center up and running. Recruit and oversee staff. Set up and manage materials. Check in students and maintain security on test days. Report any test day issues or concerns and return all materials. Process staff payroll.
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Education and Training
Grand Canyon University Phoenix, AZ
Bachelor of Science in Liberal Studies
10/2017
Fremont High School Oakland, CA
High School Diploma
06/1979
Accomplishments
Answered as many as 50-100 customer inquiries each day.
Oversaw intense data-entry activities daily to update and maintain large company database, including 100's student accounts.
Recognized as "Employee of the Year" in 2017-18 for Classified Employees.
Customer Service - Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Additional Information
Have worked in retail, one year of medical office front office, banking, Church Offices(Secretary, Trustee, and Financial Secretary A/P and A/R).
References
Justin Anderson Jean Rigginspegues
Director of Health Services Department Friend
For Oakland Unified School District ****************@*****.***
******.********@****.*** 510-***-****
Bobbie Rodgers Yesenia Alamillo
Public Service Representative Administrative Assistant II
For City of Oakland Skyline High School
********@*********.*** *******.********@****.***
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