Shannon Rosson
Richland Center, WI
***********@*****.***
Objective
To secure the position of Maintenance Technician, that will allow me to utilize my experience, provide new challenges and opportunities for advancement.
Skills
Carpentry Effective Time Management
Plumbing / HVAC Management
Electrical Detail Oriented
Highly motivated Ability to Multitask
Working Independently Teamwork
Computer Skills Problem Solver
Employment History
BMOC, Inc July 2022 - Current
Maintenance Tech
Responsible for the 65 Unit Apartments and all grounds. Making units ready to be rented and upkeep of units while occupied. Putting in service calls when needed to various vendors as well as part identification and ordering. Maintaining lock systems and integrity as well as our fire alarm systems. Other duties that were met on a regular basis include electrical, replacing switches, ballasts, and outlets, plumbing, unclogging kitchen drains and bathroom drains, cleaning out grease traps and replacing garbage disposals along with snaking drains. Painting, patching holes and hang drywall when necessary. Ordering of parts and picking parts up when could not be delivered. And I was also responsible for closing any and all work orders presented by the tenants. C & C Plumbing and Mechanical Dec 2021-May 2022
Tech 1/General Laborer
Responsible as an assistant in which ever part of the business I was needed in. I was responsible for running water lines as well as some vent lines for new construction sites as well as finding a leak and repairing on the spot. Some minor pump repair and install knowledge was gained along with HVAC duct work and install. Handyman Service Jan 2021-Dec 2021
Owner/Operator
As a part of The Door Drs, I also provided a handyman service to fill the slower months. I basically worked for a few property managers in the area of Vail, CO. My responsibilities changed from day to day. Anything from clogged toilet to making sure the hot tubs had the correct chemicals added as needed. Some electrical, lock maintenance and replace, plumbing, carpentry skills were very important. Also, some grounds upkeep and maintenance, and much more. Always dealing with tenants to help solve whatever issue came up. My screen knowledge came in handy in this arena as well as my background in the garage door area. The Door Drs, LLC. Jan 2021-Dec 2021
Owner/Operator
Responsible for taking calls 24/7 and setting up service calls that are convenient for the customer unless it is an emergency. Diagnosing the issue at hand and either repairing said problem and or ordering necessary parts to fix the problem.
Colorado Custom Screens Jan 2021-Dec 2021
Owner/Operator
Responsible for setting up service calls, retrieving screens needing repaired or replaced, performing needed repairs and installing either repaired screens or newly replaced. Carter BloodCare May 2018- Jan 2021
Building Maintenance Technician/ Bedford, TX
Responsible for daily preventative maintenance, upkeep, and repair of company’s properties and equipment. Duties Include:
Painting
Sheet Rock repair
Basic HVAC
Carpentry
Special Projects
Assist in the maintenance programs for all equipment
Following repair schedules
Documentation and paperwork regarding records and work orders
Subject to “on call” duties
Adhere to all driving regulations with company vehicle. Personal Time off Jan 2014 - April 2018
Affordable Door, Inc. (Residential & Some Commercial) May 2013- Dec 2013 Garage Door Technician/Springfield, VA
Responsible for Garage Door Repair & Installation, Sales and Service Duties Include:
Garage Door Repair
o Spring replacement/ Conversion
o Section Replacement
o Framing/ Trim Work (Paint, Caulk)
Garage Door Opener Repair
o Troubleshooting
o Boards, Gears, Belt and/or chain, Front Idlers (all Parts)
Estimates
Sales of new Doors and Openers
Customer Interaction
Work Truck Maintenance/ Gas Receipts
Sears Home Improvement (Residential) Jan 2013-May 2013 Responsible for Garage Door Repair and Installation/ Sales and Service/ Lorton, VA Duties Included:
Garage Door Repair
Section & Door Replacement
Framing/ Trim Work (Paint, Caulk)
Opener Repair/ Install
Troubleshooting
Opener Components Replacement
Estimates
Sales- Up-selling of door parts, opener parts, new doors & openers Academy Door, Inc. (residential & Commercial) Feb 2010- Oct 2012 Responsible for Garage Door Repair & Installation
Duties Included:
Garage Door Repair/ Installation
Opener Repair/ Installation
Troubleshooting
Framing/ Trim Work
Estimates (Residential)
Assisted on Commercial Door Repair (Spring Replacement, Door Replacement) on Sectional Curtains, Shutters, Rolling Steel and on commercial opener install (Chamberlain).
Truck Maintenance
Warehouse Staging/ Maintenance
Ardco, Inc (Residential & Commercial) April 2009- Feb 2010 Operations Manager/ Lothian, MD
Responsible for operations of Garage Door Company
Duties Included:
Payroll
Parts Ordering
New Door Ordering
Scheduling
Sales
Vehicle Maintenance & Repair
Managing Warehouse Inventory/ Stocking
Answering Phones/ Customer Service
Painting, dry wall, repair, texturing and wall paper
Removal, disposal and replacement of carpeting
Education
Richland Center High School
General Studies 1990-1994
Southwest Technical College
Computer Programming Classes 1995