Customer Service
Resume:
Cole Johnson
Contact Summary
********@***.***
Relevant Coursework
• Object-Oriented Programming and
Data Structures
• Introduction to Different
Programming Languages
• Data Structures and Algorithms
• Web Design and Development
• Business Intelligence
Applied Computing Cybersecurity Student
Awards
Detail-oriented Applied Computing student with a
strong foundation in programming languages, application development, and data analytics. Proficient in Java and Prolog, beginning C coding skills development. A firm grasp of data structures and algorithms. Problem-solving and critical-thinking skills, coupled with superior communication and collaboration abilities, provide a solid foundation for any entry-level internship or position. Seeking an opportunity to expand my knowledge of cybersecurity and applied
computing operations and functions in the professional arena.
Education
Bachelor of Science - Applied Computing (Cybersecurity) Arizona State University West
August 2022 - Current
Glendale, AZ
GPA: 3.76
Dean’s List: 2/2 semesters
Phi Theta Kappa Honors Scholarship
Associate of Arts
Paradise Valley Community College
August 2020 - May 2022
Phoenix, AZ
GPA: 3.97
with Highest Distinction
Dean’s List: 4/4 semesters
Presidents’ Honors Scholarship
Presidents Honors Scholarship
Phi Theta Kappa Honors Scholarship
Arizona Governors Commendation
Phoenix, AZ
Visit My LinkedIn
Relevant Skills
• Proficiency with IDE software
• Proficiency with Business
Intelligence software
• Web Development experience
• Experience working with several
operating systems including Linux,
MacOS, and Windows
Customer Service
Lead Front Desk Receptionist
Scottsdale Waterfront Residences
Scottsdale, AZ
September 2021 - Current
· Ensure residents are consistently satisfied with interactions at the front desk in obtaining packages, submitting maintenance requests and facilitating guest access
· Logistical management of resident packages for all manner of deliveries from Fedex packages to appliance delivery
· Facilitate condo access to contractors, building engineers, and inspectors to ensure resident satisfaction and building integrity.
· Provide a friendly familiar face to welcome residents, their families, and friends home to the waterfront.
Retail Sales Associate
Old Navy/Gap Inc.
Phoenix, AZ
September 2018 - November 2020
· Provided personalized assistance to customers, effectively guiding them in finding specific items as well as assisting with sizing and product recommendations.
· Proficiently handled cashiering and online ordering processes, ensuring seamless transactions.
· Engaged with customers in a personable and approachable manner, proactively inquiring about their needs, preferences, and interests to offer tailored advice on merchandise and sales. Cole Johnson
Applied Computing Cybersecurity Student
Customer Service
Server
Studio Movie Grill
Scottsdale, AZ
November 2019 - March 2020
· Provided guests with exceptional customer service and a warm demeanor upon finding their seats in their theatre.
· Collaborated with kitchen and bar staff to ensure effective management of high volume theaters and parties.
· Ensured timely delivery of food and beverages to each theatre, maintaining a seamless dining experience during movie screenings.
· Properly maintained food safety regulations and cleanliness within kitchen, bar, and theatre areas
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