KEREN GLENN

**** ********** *** *****, ***** 972-***-**** ad1n64@r.postjobfree.com

“I come as One but I stand as Ten Thousand.” Msya Angelou

Skills Summary:

Dynamic worker bee who is naturally detail oriented, Fluently bilingual in Spanish and a truly compassionate individual. A people person who really likes to help others. Good team player, usually in management or quality control. Great liason and brand ambassador between customer/client/Patient and management. Comfortable heading and directing projects independently. Accepts criticism and instruction well.

Education

Tarrant County Community College is where I changed my major to Business Analytics. I was able to maintain a 3.9 GPA by attending part time. In 2006 and 2007 I took Accounting, Personal Development and Business classes. In 2016 I tried my hand at online college and attended the online American University and made the highest grade in my class in Business Math (A+.)

Woodrow Wilson High School however was my last graduation in May of 1988.

Experience

Walmart Car Care Center #3482

Service Writer/ Plano, Texas/ 8/2020 – 5/2022

Responsible for selling, writing and upselling the cars for their particular services. We sell tires, batteries and oil changes. Research and stay up to date with our products and services in order to best serve my clientele. Stock freight and translate. Provide extraordinary customer service and greet all customers.

SnK’s Collectibles

Data Entry and Researcher/ Plano, Texas/ 10+ years - current

Maintain a steady stream of inventory on multiple sales platforms. Research antique, vintage or retro item, author the listing, price item accordingly, list on multiple platforms.

Jaguar Logistics

Courier, IC/ Farmer’s Branch, Texas/ 6/2016 – 6/2020

Highly requested for multiple routes such as Holiday, Routine, Oncology and Tissue by all 3 major laboratories, as well as STATS, emergencies and a diverse few other run across the highways and back roads of Texas, Louisiana and Oklahoma.

Murray Hill Southwest

Survey interviewer & Spanish Hostess / Farmer’s Branch/

Call respondents for focus groups and hostesses all Spanish groups.

Stovall & Associates

Director of Marketing/ Dallas/ 6/2012 - 03/2016

Responsible for signing up personal injury cases and handling them all the way to the demand letter in Pre-litigation. Created a medical directory around DFW and all levels of care for clients to use with our attorneys’ letters of protection.

Metro 411/INXX

Spanish and English Quality Control/ Ft. Worth, Texas/ 6/2012 – 6/2016

Responsible for grading all Spanish and some English incoming 411/information calls for several carriers across the nation in a call center setting. Handle ‘information’ calls while waiting for QA calls to drop into que.

Prior work service involved substantial restaurant, retail and sales positions. Bartending, waiting on tables, selling ladies clothes, tanning and products to enhance and peddling sausage to every Barbeque restaurant in town. I’ve also done a ton of nurses assistant care and sitting jobs for the elderly and disabled, as well as hospice since 1993. I have even been certified as a Certified Nurse’s Aide in 1994 and remained certified for a particular client who passed on in 2003. I have been employed since November 5th of 1986 in one capacity or another.

More employers as well as references both due upon request.