Customer support, medical, dental, orders

***** *** *, **********, **. *****

Phone: 573-***-****, Email (****.***@*****.***)

Tiffany J. Roll

OBJECTIVE

• Seeking full time employment

EDUCATION

• 1995 Graduate of California R-1 High School

• 2003 Nichols Career Center: Completed American Dental Association Basic Skills Mastery Exam

• 2010 Graduate of Merrell University:School of Cosmetology

• Familiar with the Following Computer Programs

• Microsoft Word, Excel, Publisher, PowerPoint, Adobe

• Dental Databases

• Salon Software

WORK EXPERIENCE

• October 1998-October 2023

Burger's Smokehouse

California, Missouri

Customer Service/Clerk

Required taking orders over the phone from catalog, internet sales, answering customer's questions, replying and coming up with resolutions to customer complaints, entering mail orders, filing, catalog mailings, processing of refunds, electronic deposits, opening & closing of customer accounts, processing internet orders, processing big company orders, reply to trustpilot customer reviews, reconciliation of Paypal payments received and refunds, processing orders and entering information for Amazon business account, processing claims with UPS for lost packages and investigations, credit card authorizations, replied to customer questions over email

• March 2012-March 2013

Tiffany's Hair, Nails, & Tanning

California, Missouri

Shop Owner/Cosmetologist All business/management of the salón, advertising, customer service, retail, and salón services.

• March 2011-March 2012

Shear Beauty Salón

California, Missouri

Cosmetologist

Offered salón services, product retail, scheduling, customer service, salón management.

• February 2002-October 2008

Mid-Missouri Dental Center

Jefferson City, Missouri

Expanded Functions Dental Assistant

Assisted with dental procedures, oral surgery, condensing and carving amalgams, and placing of composite fillings. Applied sealants, experience in administering N2O, prophys, & X-rays. Sterilization of instruments, taking impressions, bleaching trays, monthly ordering, scheduling of patients, filing, typing, setting up of new patient accounts, daily progress notes, and answering of phones, insurance authorizations, scheduling of outpatient surgeries in the surgery department of hospital. Team lead over 7 other assistants, clinic coordinator.

• February 1997-April 1999

Correctional Medical Services

Jefferson City, Missouri

Dental Assistant

Basic dental assisting, oral surgery, filing, scheduling of appointments, giving meds

Volunteering

American Cancer Society for Moniteau County Relay for Life Events

California FOE Eagles Member & Volunteer for Fundraising Events

References

• Available upon request.

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