Medical Assistant Quality Assurance

TAYLOR TALLEY

Menifee, CA *****

951-***-**** – *******************@*****.***

CLINICAL MEDICAL ASSISTANT

Exemplary professional offering dynamic client engagement with a can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction seeking an externship as a Medical Assistant and Phlebotomy Technician where I can enhance my newly acquired skills and education. SKILLS

Specimen Transport &Processing Skin Puncture Procedure Laboratory Procedure

Blood Collection Equipment Medical Terminology Specimen Labeling

History & Physical Examinations Quality Assurance Capillary Puncture

Emergency Medical Procedures Typing & 10-Key Infection Control

Calculation of Medication Measurements Human Anatomy

Venipunctures Vital Signs EKG’s

EDUCATION

Health Staff Training Institute - Ontario, California 01/2023 Clinical Medical Assistant Certificate

Certified Phlebotomy Technician (CPT1) (In progress) CPR Certified, HIPAA, and OSHA Certificates

Courses in: Professionalism & Success, Interpersonal Communication, Legal & Ethical Issues, Patient reception, Office Equipment & Supplies, Examination & Treatment Areas, EHR, Telephone Techniques, Patient Education, Managing Medical Records, Schedule Management, Anatomy & Physiology, Vitals, Assisting with Minor Surgery, POL, UA Dip, Injections, EKG, Peak Flow, Pharmacology, Venipuncture, Basic Safety & Infection Control, HIPAA, Blood borne Pathogens.

Paloma Valley High School, Menifee, CA – High School Diploma – GPA: 3.8 05/2022 EXPERIENCE

Seven Star Family Care/Endocrinology, Hemet, CA 10/2023 – 11/2023 Clinical Medical Assistant Extern: Schedule and receive patients, Proper chart documentation, Vital signs, Blood Pressure, Injections Subcutaneous, Intradermal, Intramuscular, Excellent communication, Urinalysis, Appointment Scheduling, Telephone Etiquette, Record patient history, Prepare rooms, team player, Basic Pharmacology, General understanding of billing, Computers, HMO, PPO. etc. McDonal’s, Menifee, CA 01/2019 – 10/2023

Team Leader: Established clear communication channels and provided timely feedback to team members. Developed a system for recognizing team accomplishments and rewarding success. Resolved conflicts in a professional and timely manner.

Rubio’s Costal Grill Menifee, CA 07/2022 – 06/2023 Crew Member: Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person. Packed fast food products in approved containers, cups and bags. Demonstrated proper food safety practices by accurately completing quality control checklist. Carl’s Jr Sun City, CA 11/2020 – 11/2021

Crew Member: Take food and drink orders and receive payment from customers. Clean, stock, and restock workstations and display cases. Serve orders to customers at windows, counters, or tables. Prepare and serve beverages such as coffee and fountain drinks.

Sitter.com 10/2018 – 03/2021

Baby Sitter: Read to children and teach them simple painting, drawing, handicrafts, and songs. Regulate children's rest periods. Help children with homework and school work. Gold Star Builders Orange, CA 02/2018 – 12/2020

Customer Service Representative: Hear and resolve complaints from customers or the public. Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents. File and maintain records.

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