Data Entry Customer Service

Linda Longsworth, RPh.

**** ******* ****, **** ****, Navarre, FL 32566, 850-***-**** *************@*****.*** Professional Summary

Detail-oriented Pharmacist skilled at filling prescriptions, patient care and data entry. Familiar with medication compounding and pharmaceutical calculations. With demonstrated versatility in adapting to ever-increasing complexity in the healthcare industry. Committed to providing quality pharmaceutical care as an essential link in disease management. Also, with track record of providing excellent customer service in high-volume facility. With the knowledge of professional pharmacy practice and the ability to communicate orally and in writing to both patients and health care staff. Knowledge of laws, regulations, accreditation standards related to the distribution and control of scheduled and non-scheduled drugs and pharmacy security. Skilled in monitoring and assessing the outcome of drug therapies, including; physical assessment, interpretation of laboratory, and other diagnostic parameters. Ability to practice cooperative and professional interpersonal communications with co-workers, patients and patient family members. Holds oneself accountable by being punctual and having measurable quality, timely, and cost-effective results. Ability to recognize and manage conflict while under stressful situations. EDUCATION

BS PHARMACY 1994 FLORIDA A & M UNIVERSITY, TALLAHASSEE FL AA PHARMACY 1990 MIAMI DADE, MIAMI FL

SKILLS

Retail pharmacy procedure knowledge

Accurate pharmaceutical calculations

Prescription filling training

Medication Inventory Management

Motivated self-starter

Data entry specialist

Conflict resolution ability

In good standing with the Florida Board of

Pharmacy

Pharmacy law knowledge

Qualified in institutional pharmacy

Prescription drug labeling

HIPAA Regulations

Prescription drug interaction assessment

Insurance billing expert

Committed to quality assurance

Inventory maintenance system

CERTIFICATIONS

BLS – Basic Life Saving for Healthcare Professionals

Immunization

Medication therapy management

Point of care testing

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Experience

Prepares medications by reviewing and interpreting physician orders; detecting therapeutic incompatibilities. Dispenses medications by compounding, packaging, and labeling pharmaceuticals. Controls medications by monitoring drug therapies; advising interventions. PHARMACIST WINN - DIXIE, PENSACOLA FL JANUARY 2005 – PRESENT

Properly filled and dispensed an average of 150 prescriptions per day.

Effectively resolved insurance rejections and other billing issues..

Assisted other pharmacy staff with drug inventory, purchasing, and receiving.

Regularly stocked shelves, rotated stock and checked for expired medications.

Completed new and updated patient profiles, including lists of patient medications.

Receptively answered customer questions and helped locate desired items in the pharmacy.

Efficiently operated cash register and handled cash, checks, and charge transactions.

Correctly completed pharmacy paperwork, including daily and weekly reports.

Prepared medications such as emulsions, liquids, powders and ointments.

Hand counted control medications, measured liquids and reconstituted oral medications.

Properly compounded and dispensed medications as prescribed by doctors and dentists.

Provided specialized services to help patients manage conditions such as diabetes, asthma, smoking cessation and high blood pressure.

Displayed patient-oriented and comprehensive clinical pharmacy services and pharmaceutical care.

Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.

Coordinated the pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.

Partnered with management team to implement in-store programs to increase sales.

Effectively prioritized tasks and organized workflow to increase efficiency.

Complied with all federal laws, company policies and procedures and state regulations regarding intern, technician and assistant training and licensure.

Directly supervised 2 Pharmacy Technicians, interns and support staff while on duty.

Completed accurate cycle counts, inventory management and will-calls for customers.

Communicated regularly with physicians, nurses, insurance companies and managed care organizations.

Provided medication therapy management to patients using Outcomes and Mirixa. PHARMACIST BIGB/REVCO/CVS, PENSACOLA FL AUGUST, 1994 - DECEMBER, 2004.

Properly filled and dispensed an average of 300 prescriptions per day.

Effectively resolved insurance rejections and other billing issues.

Regularly stocked shelves, rotated stock and checked for expired medications.

Receptively answered customer questions and helped locate desired items in the pharmacy.

Efficiently operated cash register and handled cash, checks, and charge transactions.

Correctly completed pharmacy paperwork, including daily and weekly reports.

Hand counted control medications, measured liquids and reconstituted antibiotics.

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