DIPAK KUMAR PATRA

s/o pravat Kumar patra

House no – 12

At-Bisulipara

Po- Nayahat

Dist-Puri, state -odisha

Pincode-752107

Phone: 811-***-****

Email: ad1mve@r.postjobfree.com

Skype ID: dipak.patra5

CAREER OBJECTIVES:

To pursue a rewarding career with a highly reputed organization, while aims to achieve challenging targets successfully, provides me a good exposure to the present work culture and of course, offers me a excellent opportunity for learning and career advancement in my field.

EDUCATION:

MBA in hotel management from Punjab technical university 2009 -2011

Complete graduation in Arts from Utkal university,odisha (2005-2008)

( PN College khurda,ODISHA )

Kanas College, Kanas, ODISHA ( 2003- 2005 )

(Counsil of higher secondary Education, ODISHA)

Nayahat high school,Nayahat, Puri, ODISHA ( 2002- 2003)

(Board of secondary education, ODISHA)

SUMMARY OF QUALIFICATIONS:

Excellent verbal and written communication skills

Excellent guest, customer, and employee relations skills

Excellent proactive attitude towards work

Strong ability to provide effective leadership and goal setting skills

Experience maintaining food inventory,liqueur inventory Excellent organizational and time management skills

Experience working a varied schedule, including weekends, holidays, and evenings

Knowledge and understanding of food, beverage, and labor and safety rules and laws

Experience serving as an appropriate image role model that is reflective of the hotel's values and culture

Experience promoting excellent quality, customer service, cleanliness, and safety standards

PROFESSIONAL EXPERIENCE:

1 year worked as F&B Associate at ST.MARKS HOTEL, Bangalore from 16/11/2011 to 20/12/2012

2 Year Worked as a BAR TENDER at The Chancery Pavilion Hotel, Bangalore,21/01/2013 TO 04/11/2014

1 Year worked as BAR Supervisor at I T C MY FORTUNE Hotel, Bangalore

3 years worked as Head BAR TENDER/ Supervisor at OBLU by Atmospheres (from 2015 to 2nd Dec 2018),Maldives

Presently working as Restaurant Manager at Crystal Bay hotel,Puri,odisha from 12/05/2021 to Onwards

JOB RESPONSIBILITIES

Ensure to provide proficient & professional food& beverage service to guest

Welcome the guest and greet them as per the standard

Any matter which may affect the interests of the palms should be brought attention of the management

Maintaining the standard & quality of service

Taking the food & beverage order

Solving queries of the customer

Greet the customer & prepare them to order

Greet the guests and make them feel at home

Handling day to day operation of the restaurant

Promoting sale and help in increasing the profitability of the business

Handling guest complaints

Oversees approximately all aspects of operation

Ensure to providing excellent service to each guest that enter the bar

Always ready to greet the guest,accommodate to their needs & serve them with the utmost respect & professionalism

Ensure when providing service to the patron the service person always maintain cheerful & upbeat attitude

PERSONAL DETAILS

Father Name : Pravat kumar patra

Gender : Male

Date of Birth : 06th June 1988

Marital Status : Married

Nationality : Indian

Religion : Hindu

Language known : English, Hindi

Hobbies : Traveling, making good friend, Browsing

DECLARATION

I do hereby declare that all the statements are true to the best of my knowledge and belief.

Place: Bhubaneswar

Date:02-10-2023 (Dipak Ku. Patra)

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