Danielle price Jacksonville Florida
*********@*****.***
EXPERIENCE
Florida blue /sales-manager 2022-2023
Enroll customer for insurance plans.. conduct interviews..build Build long term relationships with customers and external business partners..
Att/sales agent customer service 2021-2022
Respond to customer queries about Att services equipment, promotions
,roaming and billings.Enhance customer retention and satisfaction by providing outstanding and prompt customer services orders.understand Customer needs and recommend appropriate products and rate plans. Convergys/customer service 2017-2021
Responsible for processing customer orders and sales,providing/receiving information
,selling client products/services,as well as providing basic customer service support.
EDUCATION
Florida state college/Jacksonville fl /associate degree Skills
Data entry
Sales floor
Outbound calls
Customer service information
Ability to hit sales goals
Product knowledge
Industry knowledge
Mastery point of sales
Point of sales
Active listening
Adaptability
Attention to detail
Bilingual customer support
Building customer royalty
Communication
Complain resolution
Organizational skills
AWARDS
Top producer In sales
Top producer in customer
support.
LANGUAGES
English/ Spanish