Ignacio Gonzalez
Santa Ana, CA *****
ad1mol@r.postjobfree.com
Sales "Closer" Manager
Lifestyles Holidays Vacation Club
October 2006 to March 2020
Puerto Plata, Dominican Republic
Explained and demonstrated to new customers the advantages of owning a vacation package
Upgraded existing owners to upscale luxurious memberships
Trained and managed new sales representatives to help meet daily sales goals
Demonstrated the different payment options and advantages of paying amount in full
Managed workflow and efficiency in each step of all projects
Identified sales best practices and implemented process improvements to increase productivity
Sales Representative
Allegro Vacation Club
May 2003 to October 2006
Puerto Plata, Dominican Republic
Persuaded potential customers on advantages of vacationing as a member, which included property tours of the hotel and virtual tours of different properties globally
Interviewed customers to determine and accommodate their specific requirements
Educated potential customers on the current packages that were available
Maintained detailed documentation of the club's packages
Developed a substantial customer base by networking with past customers
Kept management informed by submitting activity and results reports
Senior Credit Analyst
Deutsche Bank Financial Services - Irvine, CA
June 2000 to May 2003
Reviewed new and existing accounts for retail dealers of motorcycles, musical instruments, and horse trailers in California
Assisted customers who qualified for commercial loans with competitive interest rates, which included an analysis of personal and business financial statements, balance sheets, and financial liquidity
Confirmed adequate insurance and inventory coverage for customers, securing collateral by obtaining perfected security interests for all assets and inventory
Consistently exceeded quarterly goals by making regularly scheduled customer calls and cultivating strong relationships
Maintained follow up to successfully resolve billing concerns
Reviewed credit applications, ensuring completeness, and requested additional information if required
Education
Bachelor's in Business Administration/Finance, Cum Laude
California State University. Fullerton - Fullerton, CA
June 2000