Eric Harrison
SUMMERY
Results-driven and strategic Route Manager with 15+ years of experience overseeing daily operations, leading productive teams, and delivering exceptional service in various industries. Demonstrated ability to ensure accurate inventory levels, streamline procurement processes, and enhance operational performance. Committed to maintaining high-quality standards through effective parts management strategies.
EXPERIENCE
ROUTE MANAGEMENT, WASTE MANAGEMENT; BLAINE, MN 2019-PRESENT
• Streamline waste collection operations by implementing route and schedule optimizations, resulting in a 10% enhancement of efficiency and notable achievement in meeting collection targets
• Identify and report vehicle issues to maintenance personnel by conducting thorough pre-trip and post-trip inspections, minimizing downtime by 25% DELIVERY DRIVER, UPS; ISANTI, MN 2018-2019
• Maintain accurate records of deliveries, pickups, and any incidents. Complete required paperwork, such as logs and delivery confirmation.
• Conducted regular quality checks to identify and address any discrepancies in package sorting.
SERVICE TECHNICIAN, WAB-TECH; BLAINE, MN -2016–2018
• Provided on-site troubleshooting, maintenance, and repair of radiator equipment at customer locations, reducing downtime by 12% and ensuring optimal functionality.
• Collaborated with customers to understand their technical concerns, diagnose issues, and implemented effective solutions.
WAREHOUSE SUPERVISOR, CUMMINS; FRIDLEY, MN
• Overall daily warehouse operations, ensuring timely receipt, storage, and shipment of goods.
• Implemented and enhanced inventory control procedures, resulting in a 15% reduction in discrepancies.
• Collaborated with cross-functional teams to streamline processes, resulting in a 20% increase in order fulfillment speed.
• Assisted in the implementation of a new inventory management system, resulting in a 25% reduction in processing time.
EDUCATION
60+ credits toward Bachelor of Arts in Communications, Minneapolis Community and Technical College
SKILLS
Product Knowledge, Customer Needs Assessment, Inventory Control, Equipment Maintenance, Customer Service
6745 REDWOOD AVE LINO LAKES, MN 55038 612-***-**** **********@*****.***