Wendy Reynolds

901-***-****

ad1mmy@r.postjobfree.com

**** ****** ****

Memphis, TN 38122

CBRE, Inc., Memphis, TN October 2018-Current

RESC (Real-Estate Service Coordinator)

Maintain tenant, vendor and property files, including insurance certificates, lease abstracts, in accordance with prescribed standards.

Work with building technician staff, vendors and tenants with needed services, submitting work orders and completion of service. Coordinates and monitors status of work assigned to vendors.

Create/prepare documents such as: lease abstracts, contracts, invoices, PO’s and RFP’s as directed. Assists in lease administration activities including lease set up, lease changes and reporting.

Order and receive janitorial and office supplies.

Process invoices -code and link to PO’s and contracts for payment.

Up to date training for accounting and other software and new processes.

Support Real Estate Manager with tenant and vendor complaints, accounting, reports and audits.

National Agents Alliance, Burlington, NC May 2018 – Oct 2018

Agent/Broker

Find clients insurance needs, find a policy that fits needs and eligibility

Assist clients with questions, payments and concerns regarding policies of Life, Mortgage and disability coverage

Assist clients with claims

JARS Transportation and Delivery, Memphis, TN Jun 2017 – Jan 2018

Office Administrator

Responsible for all accounts payables, projected spending reports and insurance accounts

Maintain truck maintenance records, employee records, insurance for trucks and health insurance for employees and reporting of accidents

Assist in hiring process: schedule interviews, drug testing and confirming credentials

Bankers Life & Casualty, Cordova, TN Nov 2015 – Jun 2017

Branch Office Administrator

Responsibilities begin with processing life and annuity applications, which includes: data entry, uploading documents, communicating with underwriters/agents for requirements, and financial institutions (to collect money to fund policy or annuity)

In charge of policy deliveries: keeping agents compliant to get all policies delivered within 30 days, our office did not have a late policy since I took over position

Responsible for all death claim checks, annuity and premium checks secure until sent to home office for processing

Also answered phones, to handle customer issues and complaints

Responsible for collecting over 6 million in annuities alone, for first quarter of 2017

University Of Memphis/Naval ROTC, Memphis, TN Oct 2006 – Nov 2015

Administrative Assistant/ROTC Liaison

Coordinating appointments, official and special events, catering and travel

Create confidential documents, spreadsheets, presentations and projected spending reports

Maintain department maintenance, and IT support request

Manage department accounting, check request and incoming NROTC staff and faculty

Manpower, Memphis, TN Feb 1996 – Oct 2006

Executive Secretary/Admin. Assistant/A/P-A/R Clerk/Customer Service

Welcome guests, clients and executives

Create, merge documents, spreadsheets, invoices and reports

Analyze information for insurance, annuities and financial planning and create reports for clients

Open title orders, handle accounting for escrow closings, audit files and reconciliation of escrow accounts

Manage inventory, cash deposits, agent commissions, invoices and operating account

Responsible for arranging reservation, flights, meetings, catering and data entry, check request and other clerical duties

Education

CBRE Inc., Memphis, TN – Angus work order System, P2P/MRI Accounting software, and Pulse Property Software.

Bankers Life & Casualty, Memphis, TN

Core, BSPN, Cornerstone, Front Office, PAL, NoMoreForms, and OPS

Sevier: Health and Life License

University Of Memphis, Memphis, TN

Business Administration

Waddell & Reed, Memphis, TN

Core/Focus, Investment View, John Hancock, Windflex, MetLife, and Alliance

University Of Tennessee, Memphis TN

Accounting Training – Certificate

Medical Terminology – Certificate

Organization Skills – Certificate

Proof Reading Skills – Certificate

Microsoft Excel, Word, Outlook, PowerPoint, and Adobe

State Technological Institute, Memphis, TN

Computer Science

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