WILBERT (WIL) JOSHUA

(***)ad1mkt@r.postjobfree.com

https://www.linkedin.com/in/wilbert-joshua-8a09005a/

Dear prospective employer,

A team management and versatile professional is seeking to join your team, therefore if given the opportunity it would lead me to be the perfect candidate. Over 20+ years of skills acquired and experience in training new employees, sales, retail, customer support, coordinating events over 10 years, and the ability to adjust to changing priorities. While working with Cypress Bayou Casino and Hotel, my employment with their establishment created a foundation for the knowledge attained that can apply to a new business opportunity. Primarily, my position as Banquet /Restaurant Manager at the Baton Rouge Country Club gives me more insight into food and beverage. Meanwhile, my experience as a Food & Beverage Supervisor/Banquet Coordinator at Evangeline Downs Race Track Casino is where I was named Supervisor of the year it enabled me to apply servant leadership skills toward employees to boost morale, positiveness, and production to increase revenue. Meanwhile, the goal is to empower, inspire, and improve cultural differences by using (CRM)Customer Relationship Management skills, also to create business relationships with current and potential customers. Furthermore, I am looking for an organization to grow through conflict management and negotiation to improve the quality of services given to potential clients. Most of all, I earned my Bachelor’s degree in Business/ Human Resource Management at the University of Phoenix and obtained my Master’s degree in Business/Human Resource Administration at Walden University. Currently, I am in the process of obtaining my MS Degree in Human Resource along with a HR certification from SHRM. Meanwhile, it would be my pleasure to meet with you if any questions or concerns may arise. Thank you for taking the time to review my resume, I look forward to hearing from you soon.

Thank you,

Wilbert (Wil) Joshua

WILBERT (WIL) JOSHUA

(337)ad1mkt@r.postjobfree.com

https://www.linkedin.com/in/wilbert-joshua-8a09005a/

Summary of Qualifications:

Summary

Bachelor’s Degree in Business/Human Resource Management.

Master’s Degree in Business/Human Resource Administration

Finance & Microeconomics Experience.

Computer skills and 3 years Proficient in Microsoft Office(Word, Powerpoint, Excel).

Written communication Skills, Positive attitude, Extremely Flexible.

Function well with others in a high pace environment, Team Oriented.

ABILITIES:

Customer Service Skills

Provided customer service to customers of various corporate, office events and trade shows.

Detailed oral communication and listening skills and comprehending customer want.

Effectively handling food and services of employee dining which feeds 1000 people daily.

Sales, Retail, Customer Support, Hotel Banquet Experience & Restaurant Experience

Coordination Skills

Setting and maintaining meetings for Chitimacha Tribe of Louisiana.

Efficient setting and distributing food services banquets which feeds 2500 people.

Efficient working in detail within contract guidelines of artist and organization.

Administrative Skills

Efficiently conducting monthly, yearly inventory and consumption usage in food and beverage.

Inspecting and aligning services for corporate apartments for ShellGas and Shintech Manufacturer

Jonas program service

Conflict Management & Negotiation

Management Skills

Safety trainer for designated departments on prevention safety and hazardous substances.

Trained employees on the Point of Sale System which is integrated.

Developed an occurring relationship with corporate properties in various cities in Louisiana.

Supervisor of Casino gaming of various eating venues & Restaurant Supervisor

EXPERIENCE:

Baton Rouge Country Club Sept-2022-

Banquet/Restaurant Manager

Evangeline Downs Race Track & Casino Aug 2021- Sept -2022

Banquet Coordinator

Evangeline Downs Race Track & Casino

Food & Beverage Supervisor Dec 2019-2021

OakWood WorldWide,Baton Rouge,La Mar 2018-2019

Apartment Turnover Specialist

Superior Solutions, Lafayette,La April 2017-2018

Maintenance Operator

Bell Casino&Hotel Oct 2016-2017

Food & Beverage Supervisor

Cypress Bayou Casino & Hotel Sept 2003-2016

Pavilion Crew & Associate

EDUCATION:

University of Phoenix,Phoenix, Az

Bachelor of Business: Human Resources Management

Walden University

Master of Business: Human Resource Administration

Walden University

MS Human Resource Management-In Process

SHRM Certification- In Process

PROFESSIONAL ACCOMPLISHMENTS:

Employee of the Year - Cypress Bayou Casino

Employee of the Year Nominee - Cajun Coast Hospitality

Graduate Certificate in Business Management Walden University

Supervisor of the Year 2021-Evangeline Downs Racetrack Casino

WMBA Certificate Sustainable Business Practices and Strategies

Bachelor’s Degree in Business/Human Resources Management

Master’s Degree in Business/Human Resource Administration

Contact this candidate