Sylvia Hill

CUSTOMER S E RVICE E XPERT

Details

La Marque

409-***-****

ad1mj5@r.postjobfree.com

Skills

Adaptability

SAP CRM

Communications

Workwovs

Customer Serhice

Purcgasinf

Operations

Leherafe

Microsoxt PoverPoint

Collaboration

Microsoxt EDcel

Microsoxt Word

Accountinf Records

Microsoxt Ox(ce

Accountinf

GOT ),rapg Gescription

Lanfuafej

Languages

Enflisg

Profile

Witg a lefacy spanninf oher 30 years in direct customer interactionsF I embody a relentless pursuit ox serhice eDcellence and relationsgip-buildinf. My interpersonal acumen is backed by a robust adaptabilityF enablinf me to nahifate and eDcel vitgin diherse serhice landscapes. Gedicated and drihenF I leherafe my intricate understandinf ox customer nuances not Bust to meet eDpectationsF but to set nev bencgmarks in loyalty and satisxaction.

Employment History

Co-Owner, Manager, Bourbon Street Productions, LLC, Texas City Y E 5RUAR— 2 0 0 J N • U E 2 0 2 3

z Manafed and superhised personnelF ensurinf top-tier customer interactions and eDperiences.F

z Ohersav restaurant operationsF adaptinf to customer needs and resolhinf concerns promptly.

Fz Maintained detailed accountinf records and ensured seamless entertainment production.

Product Accountant, DOW Chemical, Texas City

AU,UST 2 0 0 2 N •A UAR— 2 0 0 4

z Collaborated vitg departments to understand and meet customer requirements.F z Worked closely vitg customersF addressinf inquiries and ensurinf order accuracy. z Ensured timely and compliant product sgipmentsF prioritiGinf customer satisxaction. Logistical Analyst, DOW Chemical, Texas City

Y E 5RUAR— 1 9 9 8 N • UL— 2 0 0 2

z Coordinated vitg customer representatihes to understand and xul(ll cgemical requirements

.z OptimiGed product transxer processesF engancinf customer eDperience. Department Secretary, Assistant Buyer, Union Carbide (Later Dow Chemical), Texas City

Y E 5RUAR— 1 9 7 4 N MARCH 1 9 9 8

z Manafed clerical duties and orfaniGed meetinfsF ensurinf ex(cient department operations.F

z Purcgased essential itemsF liaisinf vitg superhisors and optimiGinf departmental vorkwovs.

Education

2-Yr Technical Secretary, College of the Mainland, Texas City

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