Corey Mcginnis

Birmingham, AL *****

ad1mil@r.postjobfree.com

+1-205-***-****

Extremely motivated student-learner with compelling leadership skills. I hope to constantly develop my skills and grow professionally. I am confident in my ability to find both interesting and innovative ways to serve customers.

Willing to relocate: Anywhere

Work Experience

IT Technician

United Data Technologies - Birmingham, AL

June 2023 to Present

• My responsibilities consisted of Keeping systems up-to-date through operating systems upgrades

• Monitor networking equipment and servers

• Assist with the design, implementation, and ongoing support of new software and features

• Monitor web performance, network availability, and security

• Oversee troubleshooting for system errors

• Provide helpdesk support for network issues

• Provide technical support either by phone, remote access or site visits as needed

• Respond to IT issues; hardware maintenance, software, networking, etc.

• Evaluate connectivity issues, equipment, and software

• Modify configurations, utilities, software, etc.

• Set up equipment for new users

• Install, test, and monitor servers, firewalls, and new software

• Perform data backups

• Install and update network system improvements as needed

• Assist with Servers, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more.

Client Service Representative

Regions Financial - Birmingham, AL

June 2023 to Present

My focus is to act as a liaison between the company and its clients, in addition to assisting with complaints, orders, account questions, billings, and cancellations. Also, my department assist account Managers to ensure a high level of customer service.

IT Technician

Jefferson County Committee for Economic Opportunity (JCCEO) - Birmingham, AL March 2020 to December 2022

I mainly focused on installing, maintaining and repairing hardware & software components of the organization's computers.

Machine Operator

Gardener and Gibson - Springville, AL

March 2020 to July 2020

Machine Operator

Intern

CITY OF BIRMINGHAM MAYORS OFFICE DIVISION OF YOUTH - Birmingham, AL May 2018 to August 2018

-Managed Birmingham Summer Programs affiliated with The Division of Youth Services

-Planned and Organized events for youth in the City of Birmingham Certified Worker

MILLER ELECTRIC - Pelham, AL

July 2016 to June 2017

-Read technical diagrams

-Installed data wire, maintained wiring, control and lighting systems

-Inspected electrical components (transformers & circuit breakers) Machine Operator

KENT CORPORATION - Birmingham, AL

April 2016 to July 2016

-Controlled and operated complex machinery

-Effectively monitored production equipment

-Maintained safe and clean work spaces

Education

Bachelor of Healthcare Administration in General

JEFF STATE COMMUNITY COLLEGE

2017 to 2019

Associates Degree in General Studies

UNIVERSITY OF ALABAMA AT BIRMINGHAM - Birmingham, AL 2015 to 2017

Skills

• Operating Systems (Windows)

Spreadsheets (Excel & Google

Spreadsheets)

Planning & Delivery

Machine Operating

Client-Server Management

Project Management

Team-Leading & Building

Leadership

Reliable & Professional

Organized

Time management

Great Communication

Goal-Oriented

• Technical Support

• Linux

• LAN

• Active Directory

• Microsoft SQL Server

• SQL

• TCP/IP

• DHCP

• WAN

• DNS

• Microsoft Windows Server

• Computer Networking

• System Administration

• VMWare

• Network Support

• Software troubleshooting

• ITIL

• Microsoft Exchange

• Google Suite

• Microsoft Office

• IT

• Customer service

• Help Desk

• Remote Access Software

• Citrix

• Network Firewalls

Certifications and Licenses

CompTIA A+

March 2023 to Present

This certification assures you know the basics of working with hardware, networks, and computer systems.

Contact this candidate