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Customer Service Entry Level

Location:
Toronto, ON, Canada
Posted:
December 01, 2023

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Resume:

Ashish Desai

*** ****** ******, ********-*** *C*

226-***-****

ad1mie@r.postjobfree.com

Professional Summary

As a BBA graduate I, possess comprehensive skill set, including strong business knowledge, effective communication, analytical prowess, and leadership abilities. They help me excel in teamwork, adapt to changing environments, make ethical decisions, and demonstrate an entrepreneurial mindset. I am Proficient in technology and project management, they help me prioritize customer focus and embrace a global perspective, making them well-rounded assets in various business roles.

Skills

Communication Skills: As an entry-level candidate, I possess foundational Communication Skills ready to convey ideas, information as well as emotions effectively within organization and customers.

Helping customers: helping customers is a crucial part for me, I pay close attention to customer’s needs and concerns. I also expertise in explaining the products and services that I am offering.

Customer Service: Proficient in providing exceptional customer service by effectively addressing inquiries and concerns, ensuring positive customer experiences.

Team Work: Skilled in collaborating with diverse teams to achieve common goals through effective communication and cooperation.

Decision Making: Demonstrates strong decision-making abilities, evaluating options judiciously to achieve optimal outcomes.

Critical Thinking: Utilizes strong critical thinking skills to analyse situations, solve problems, and make informed decisions.

Work experience

Logistic representative, Asian foods LTD, India, June 2022 – February 2023

Aided customers with product selection, reduced product delivery time by an average of 32%, and maintained a 4.8-star rating as a team player in logistic service and customer service.

As a Logistic representative I was responsible for coordinating and optimizing the movement of goods, ensuring timely delivery and cost efficiency. I aligned with various stakeholders, including suppliers, carriers, and internal teams, to manage the end-to-end logistics process and resolve any issues that may arise.

Assisted in inventory management, stocking, and ordering supplies as needed.

Education

Currently enrolled in Global Business management (GBM) at Conestoga College, Kitchner Downtown (September 2023-May 2024)

Graduated in Bachelor of business management from Charusat university of science and technology, Accredited by NAAC+, June 2019- May 2022.

Higher Studies in Science, SNV international school, May 2012 – May 2014

Hobbies and Interests

Photography: Enthusiastic photographer with a creative eye for detail. Capturing moments that tell stories through visuals.

Understanding Individuals: I enjoy conversations, observe social interactions, and build connections to understand and appreciate the diverse stories and perspectives of individuals.

Fitness: Regular gym-goer dedicated to maintaining a healthy lifestyle and fostering discipline through consistent workouts.

Traveling: Avid traveller with a passion for exploring diverse cultures and gaining a broader perspective on the world.

References are available on request.



Contact this candidate