Customer Service Representative
Resume:
Resume
Marvyne Fleming
Jacksonville, FL 32209
********@*****.***
Work History
Florida State College at Jacksonville
Test Proctor 05/2006 - 03/2015
Skills: Clerical Skills, Compliance, Detailed Oriented, Customer Service and Troubleshooting, Computer proficiency, Leadership experience, People skills, Problem-solving abilities
Assist with the protection of secure, highly confidential and valuable documents by maintaining inventory, logs and testing files. Responsible for setting up test rooms, recording attendance, making sure no one cheats during an exam and ensuring that all exams are turned in on time. Assist Test Administrator in giving out testing instructions and passing out test materials.
Florida National Bank/First Union National Bank/Wachovia Bank
Consumer Loan Customer Service 01/1985 - 12/2004
Analyze data, research and investigate credit histories thoroughly, collect documentation, and prepare loan documents. Involved in local decisions to approve or deny loan application. Make sure that borrowers understand their loans thoroughly.
Customer Service Representative
Provide excellent customer service to all customers internal or external service. Act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. A willingness to help customers. Maintain customer account information. Recommendations or services to customers based on their needs and preferences.
Education:
Florida State College at Jacksonville
AS – Medical Office Administration
Member of NNA
Contact this candidate