Patrizia Ferman

**** ****** ****** ****

Moose Jaw, SK

S6H 6N9

Cell 306-***-****

E-mail – ad1mg2@r.postjobfree.com

OBJECTIVE

I seek to obtain a rewarding career which will utilize my skills and provide me with the opportunity to become part of a team.

TRANSFERABLE SKILLS

•Extensive customer service.

•Maintaining a calm demeanour when dealing with upset customers.

•Answering customer Inquiries.

•Cash handling experience.

•Balancing of the cash safe and till on a daily bases.

•Invoicing and business account management.

•Work well in extreme situations, with ability to define and solve problems.

•50 WPM.

•Maintaining confidentiality

•Financing and credit check experience.

•Data entry and inventory.

•Filing, reporting and documenting.

•Punctual, dependable and effective communicator.

•Do quarterly reports on warranty work completed, tool maintenance as well as vehicle repair and maintenance.

•Able to grasp new concepts quickly.

•Knowledge of Windows, Microsoft Word, Excel program.

•Fully Bonded.

EMPLOYMENT HISTORY

Moose jaw auto and Leisure May 2021– 2023

•Dealing with all customer parts requests

•Dealing with all sales parts requests

•Maintaining the stores inventory

•Cashing out till

•Ordering all parts needed for job’s

•Received all parts

•Pricing and putting away all received parts

•Rona Home and Garden 2010 – 2021

•Multitude of positions including:

•Vault, RTV, Special Orders, Customer Service and various other departments

•Mass cash outs, training and supervising

•Independent with a vast amount of accountability

•Wide range of Rona product knowledge

Safeway Pharmacy (part time)

•Pharmacy Assistant/Cashier. 2018 – 2021

•Fill prescriptions request

•Use pharmacy’s patient information system.

•Process insurance billings.

•Build customer rapport and loyalty.

EDUCATION

Maples Collegiate

Business & Retail Course:

•Level I Stress Management, • First Aid Training.

•Guest Services and Communications.

•Conflict Resolution and Team Building. • Inventory Management, as well Customer Service courses.

REFERENCES

Michelle Christie

Moose Jaw, SK

306-***-****

Brent Kuzek

Moose Jaw, SK

306-***-****

Pat Ferguson

Moose Jaw, SK

306-***-****

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