Operations Management Staff Development

TAMEKA REAVES

Burlington, NC ***** 336-***-**** ************@*****.***

PROFESSIONAL SUMMARY

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated Product or Service expertise, including competitive offerings, pricing and market positioning.

SKILLS

Expense Tracking

Operations Management

Staff Development

Staff Management

Strategic Planning

Time Management

Workforce Management

Team Leadership

Policy Implementation

WORK HISTORY

MANGER 10/2022 to Current Zack's Hot Dogs, Burlington, NC

Managed and motivated employees to be productive and engaged in work.

Accomplished multiple tasks within established timeframes.

Maintained professional, organized, and safe environment for employees and patrons. Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Cross-trained existing employees to maximize team agility and performance.

PROBLEM SOLVER 12/2021 to 06/2022 Amazon, Mebane. NC

Researched and extracted data to complete tasks.

Defined problems to make decisions and moved forward to support quick resolution.

Utilized problem-solving skills to reduce or eliminate company expenses.

Analyzed and understood situation to develop action plan.

CASHIER 11/2021 to 10/2022 Family Fare, Burlington, NC

Greeted customers entering store and responded promptly to customer needs.

Built relationships with customers to encourage repeat business.

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs.

Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

OVERNIGHT STOCKER 04/2020 to 09/2021 BJ's Wholesale, Burlington, NC

Removed all boxes and related trash from sales floor and processed through compactors.

Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Inspected floor displays, noted missing items, and immediately replenished

merchandise. Scanned shelves and product cases to locate expired, outdated, and spoiled items.

EDUCATION

High School, Certificate of Competence Program Walter Williams high

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