KOMGUE WABO JUNIOR VANEL

**** ** *** *****

Montréal (Québec) H3W 1J1

514-***-****

Courriel : ad1m4q@r.postjobfree.com

PROFIL

Experienced inventory coordinator with a strong background in inventory management and project coordination. Rigorous and organized, I use my communication, problem-solving and leadership skills to ensure effective inventory management. Thanks to my reactivity and good stress management, adapt quickly to varied environments. Holder of a degree in management, I am looking for a stimulating position in a dynamic company where I could bring my knowledge of stock management, my sense of organization and my interpersonal skills. Flexible, I am available to meet the needs of the activity.

Enthusiastic Sales and Customer Service Professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Work experience

Sale Agent GBK TECH

Cameroun, center, Juillet 2020 - Mai 2023

Providing pricing details and upsold promotional options to buyers.

Support and evaluate new products and provide feedback to marketing and sales teams.

Call commercial and residential customers to promote products and services.

Manage customer inquiries and concerns about products and services.

Prepare shelves for new seasonal merchandise and planned promotional displays.

Organize and restock display racks to keep store customer ready.

Handle customer complaints following company procedure.

Train junior staff members in proven sales strategies and techniques.

Adapt to store needs by cross training and moving between multiple roles.

Resolve customer issues quickly to recapture customer loyalty and prevent lost sales.

Liaised with customer in person, online and by phone.

Interact with customers to personalize shopping experience and build positive rapport.

Use cross selling and upselling to boost value customer purchases.

Execute plan merchandising strategies to produce desire effect.

replenished store entry with carts and baskets for smooth shopping experience.

Curriculum vitae – KOMGUE WABO JUNIOR VANEL

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Stock Controller Sofavin

June 2019 - May 2020

Determined and performed appropriate adjustments of authorized stock levels.

Performed inventory control, such as counting, and stocking merchandise.

Maintained effective team member communication.

Monitored inventory levels in stockrooms and alerted management to any discrepancies.

Maintained stockroom records and generated reports for management.

Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.

Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.

Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.

ACADEMY STATUS

Year

School

Certificate obtain

2008/2009

GBPS biyem-assi

FSLC

2013/2014

Green hills academy complex

Ordinary level

2015/2016

Green hills academy complex

Advanced level

2017/2018

SAINTOU university institute

HND

2018/2019

SAINTOU university institute

Bachelor degree

LANGUAGE

English (written fluency, read and spoken)

French (spoken, read and written)

SKILLS

Product knowledge, communication skills, active listening skills, rapport building skills, Time management skills, organizational skills, social media skills, problem solving skills, Customer relationship management skill, technological management skill, conflict management skill and collaborative skill

LEISURE

playing football, game, new technologies and listen music...

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