Customer Service Representative
Resume:
emerald dixon
Hard worker team player and gets the job done
Gary, IN 46406
ad1m11@r.postjobfree.com
Willing to relocate to: Gary, IN - Chicago, IL - Merrillville, IN Authorized to work in the US for any employer
Willing to relocate to: Merrillville, IN - Dolton, IL - Gary, IN Authorized to work in the US for any employer
Work Experience
Scale operator
Cargill - Portage, IN
August 2022 to October 2022
Take a sample of wheat,soy bean,and corn from the trucks then grade them to determine if it good or bad Customer Service Representative
Teleperformance - Merrillville, IN
April 2022 to May 2022
making deposit for veterans signing them up for insurance checking their accounts Construction Worker
By construction class - Portage, IN
October 2021 to December 2021
Took a construction class passed has my osha card I’m ready to get into this field Warehouse Worker
Amazon.com - Gary, IN
May 2021 to July 2021
Inventory Associate
RGIS Inventory Specialists - Merrillville, IN
June 2020 to July 2020
Counting all products in the store
Warehouse Receiver
Amazon.com
April 2020 to July 2020
Placing packages and sorting packages
Molder/Machine Operator
Adecco (smith’s medical) - Hobart, IN
August 2018 to March 2019
Making medical parts and working the machine
Picker
Amazon
December 2017 to February 2018
Picking customers orders
Customer Service Representative
Americall Group Inc
November 2016 to January 2017
Talking on the phone to sale car, home, or motorcycle insurance to families that need it Housekeeper
Best Western - Hammond, IN
November 2016 to January 2017
Clean rooms do laundry and change bedding
Customer Service Agent
Americall - Hobart, IN
November 2016 to December 2016
Helping customers get or pay insurance plans
Warehouse Worker
Innotrac - Romeoville, IL
August 2015 to October 2015
Responsibilities
Picking, packing, shipping, scanning
Accomplishments got my tasks done
Skills Used
Fast pace, organizer, placer
Warehouse Worker
Lear Corporation - Portage, IN
June 2015 to August 2015
Responsibilities
Sorting and labeling
Accomplishments got the job done
Skills Used communication, helping hand,
Housekeeper/Porter
Hilton Garden Inn Hotel - Chesterton, IN
May 2015 to June 2015
Responsibilities
Washing, folding, cleaning bathrooms, changing bedsheets, and restocking Accomplishments
i was learning things I've never did before
Skills Used communications, lifting, customers service Lead Teacher
Little Round up - Las Vegas, NV
February 2014 to May 2015
Responsibilities
Teach, feed, watch
Accomplishments
The kids loved for me to teach them new things and they loved to learn. Education
High school diploma or GED
Skills
• Picker Packer, Order Selector, Order Puller
• RF Scanner (6 years)
• Quality Inspection (6 years)
• Order Picker (4 years)
• Shipping & Receiving (4 years)
• Warehouse Experience (6 years)
• Materials Handling (4 years)
• Order Picker (4 years)
• Manufacturing
• Microsoft Word
• Assembly (4 years)
• Home Care (4 years)
• Stocking
• Warehouse distribution
• Quality Control
• Laundry
• Load & Unload
• Maintenance
Languages
• English - Expert
Certifications and Licenses
Forklift Certification
Assessments
Attention to detail — Proficient
September 2020
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Attention to detail: Inventory — Expert
July 2019
Applying systematic processes for managing and storing products and merchandise. Full results: Expert
Filing & organization — Proficient
May 2019
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Proficient
Work style: Reliability — Proficient
August 2020
Tendency to be dependable and come to work
Full results: Proficient
Administrative asssistant/receptionist — Proficient April 2020
Using basic scheduling and organizational skills in an office setting. Full results: Proficient
Research — Proficient
April 2020
Following protocols, interpreting statistics and graphs, identifying errors, and choosing research methodology.
Full results: Proficient
Retail customer service — Proficient
May 2020
Comprehending and responding to retail customer needs. Full results: Proficient
Data entry: Accuracy — Proficient
June 2020
Entering data quickly and accurately
Full results: Proficient
Workplace English — Highly Proficient
December 2020
Understanding spoken and written English in work situations Full results: Highly Proficient
Cognitive ability — Highly Proficient
September 2019
Combining pieces of information to form general rules or conclusions. Full results: Highly Proficient
Memorization — Proficient
December 2019
Committing product or merchandise information to memory and recalling it at a later time. Full results: Proficient
Mechanical skills: Monitoring — Proficient
September 2019
Monitoring machine indicators to determine appropriate functioning. Full results: Proficient
Attention to detail — Proficient
May 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Highly Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Attention to detail — Proficient
August 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Scheduling — Completed
May 2019
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Completed
Written communication — Completed
May 2019
Measures a candidate's ability to convey written information using proper grammar rules. Full results: Completed
Mechanical knowledge — Familiar
November 2021
Understanding and applying mechanical concepts and processes Full results: Familiar
Administrative assistant/receptionist — Completed
November 2021
Using basic scheduling and organizational skills in an office setting Full results: Completed
Construction safety — Familiar
November 2021
Using safe practices while on a construction site
Full results: Familiar
Manufacturing fit — Familiar
May 2021
Measures the traits that are important for success in manufacturing roles Full results: Familiar
Mechanical skills: Monitoring — Familiar
March 2021
Understanding of machine dials, gauges, displays, and data charts Full results: Familiar
Numerical reasoning skills — Familiar
April 2019
Quickly and accurately perform basic mathematical operations, recognize numerical sequences, and interpret graphs.
Full results: Familiar
Manufacturing: Quality inspection — Proficient
September 2019
Making precise measurements, reading prints, and making pass/fail decisions. Full results: Proficient
Cleaner fit — Proficient
December 2021
Measures the traits that are important for successful cleaners Full results: Proficient
Warehouse associate — Proficient
August 2021
Assesses the tendencies that are important for success in warehouse roles Full results: Proficient
Forklift safety — Familiar
February 2020
Best practices and safety hazards in forklift operation Full results: Familiar
General manager (hospitality) — Familiar
May 2020
Solving group scheduling problems and reading and interpreting P&L statements Full results: Familiar
Food safety — Completed
December 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness Full results: Completed
Home health aide skills — Familiar
June 2020
Providing care to patients in a home setting
Full results: Familiar
Customer Service Skills — Familiar
September 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
First aid — Completed
July 2020
Treating common medical emergencies
Full results: Completed
Warehouse shift leader — Familiar
December 2019
Supervising warehouse staff and maintaining safety and security standards. Full results: Familiar
Work style: Reliability — Proficient
June 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
February 2022
Identifying and resolving common customer issues
Full results: Proficient
Cleaner fit — Proficient
December 2021
Measures the traits that are important for successful cleaners Full results: Proficient
Warehouse safety — Highly Proficient
May 2022
Using safe practices in a warehouse setting
Full results: Highly Proficient
Mechanical knowledge — Familiar
November 2021
Understanding and applying mechanical concepts and processes Full results: Familiar
Customer focus & orientation — Proficient
February 2022
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Familiar
March 2022
Influencing and negotiating with customers
Full results: Familiar
Work motivation — Proficient
February 2022
Level of motivation and discipline applied toward work Full results: Proficient
Delivery driver — Highly Proficient
February 2022
Interpreting instructions or signs and solving problems Full results: Highly Proficient
Manufacturing fit — Familiar
May 2021
Measures the traits that are important for success in manufacturing roles Full results: Familiar
Data entry: Attention to detail — Proficient
January 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Scheduling — Proficient
July 2022
Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient
Project timeline management — Completed
July 2022
Prioritizing and allocating time to effectively achieve project deliverables Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate