Customer Service Bus Driver
Resume:
Jack Blake
703-***-**** · ********@*****.***
**** ********* ****, ***** *****, VA 22630
Strong work ethic
Motivated
Team player
Key Competencies
Exceptional Customer Service Skills
Skilled decision making & critical
thinking skills
Punctual
Time Management
Adaptability
PROFESSIONAL EXPERIENCE
School Bus Driver July 24, 2017-Present Warren County, VA
Responsible for transporting students to and from school and extracurricular events, following a scheduled route and ensuring the safety of all passengers. Duties include conducting pre-trip inspections to ensure the bus is in good working condition, observing safety and traffic rules during the journey, and maintaining order and discipline among students on the bus. Expected to communicate effectively with students, parents, and school staff, providing excellent customer service and addressing any concerns or issues that may arise.
Overall, as a School Bus Driver it is crucial in providing safe and reliable transportation for students, contributing to their educational experience.
Accomplishments/skills:
Reading maps, and follow written and verbal geographic directions
Being patient, attentive, and skilled in decision-making to handle high-stress situations effectively.
CDL
Shuttle Driver July 10, 2017-Oct. 23, 2017 Front Royal, VA Transit
Operated a public transit vehicle in a safe and efficient manner over designated fixed routes or as otherwise directed, dispatched, or scheduled following state and federal transit regulations. Ensure vehicle safety by thoroughly conducting daily vehicle inspection records for vehicle readiness. Pick up and drop off passengers at bus stops, hub locations, all according to time schedules. Collected fares, verified passes, coordinate transfers, and accurately count passengers, issuing receipts, announcing destinations, assisted disabled passengers. Submit daily trip reports with a record of trips, significant schedule delays, and mechanical problems.
Accomplishments/skills:
Outstanding Customer Service skills
Great Decision-Making skills
Patience
Branch Manager Dec. 21, 2016- March 13, 2017 Labor Max Staffing
Conducting branch weekly close, preparing and submitting required administrative reports and financial information. Recruiting and dispatching temporary workers to work sites. Providing staff development, leadership, and training in sales, marketing, and branch operations. Assisting in the hiring, training, counseling and promoting of personnel to ensure that a highly competent and professional branch staff is maintained.
Accomplishments/skills:
Team Building leadership skills by motivating and mentoring employees
Skilled in sales and recruiting
Outstanding Customer Service
Staffing Coordinator Oct. 2012- Dec. 2014 Labor Ready/True Blue Manassas, VA
Maintained detailed administrative and procedural practices to improve accuracy and efficiency. Monitored schedules for up to 35+/- projects at a time. Recruited, placed, and trained over 100 employees for client specific positions. Managed payroll, time, and attendance through corporate database systems. Worked quickly and efficiently with minimal to no oversight to accomplish tasks. All other duties as delegated.
Staffing/HR Assistant Sept. 2009-Aug. 2012 Paladin Consulting, Dallas Texas Woodbridge, VA
Scheduled and monitored employee work schedules, assist human resources in a variety of ways, assisted in the orientation of new employees, explaining the requirements of work shifts and hours, as well as training new employees on systems or programs used to report work hours. Receive workers' compensation information to appropriately facilitate staff scheduling, then forward the information to human resources. Basic administrative tasks to assist human resources staff with their daily activities.
EDUCATION
Staffing & Recruiting True Blue University Manassas, VA
Recruiting
True Blue University, Manassas, VA
Customer Service Training
Xerox, Herndon, VA
GED
Prince William County Adult Learning
Manassas, VA
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