Raven Leek
**********@*****.***
Chicago, IL 60628
Skills
Accounts Receivable
Cash Applications
Billing/ Collection
Accounts Payable
Reconciliation
Purchase Orders
MS Office Suite
Documenting
Pivot Tables/ VLookup
Data Entry
Invoicing
Payments
Accounting
General Ledger
Payroll
10 Key Proficient
Underwriting
Closing
Loans/ Credit Card
Remittance
Finance
Clerk
Inventory
DSO, Metrics
SAP
NetSuite, Tableau
Medicaid
Delinquent Accounts
Sales Department
Process Improvements
Professional Experience
Fooda
December 2019 – May 2020
Accounts Receivable Specialist (Contract Assignment)
Contact delinquent clients to work out payment arrangements on open invoices
Keeping communication open with internal departments regarding clients aging on accounts
Checking with sales department regarding disputed invoices; trying to resolve internally without involving the client unless unavoidable
Posting payments daily and closing correct invoices with client’s remittance provided
Comparing missing payments against the General Ledger to ensure payments have not been applied to wrong account. Performing 3-point check system when inputting purchase orders
Supplying clients with weekly to bi-weekly aging reports. Ensuring we have the best point of contact for each client expediting payments.
Researching missing and misapplied payments to ensure company and clients books mirror.
Assisting with months end closing and quarterly closing
CNA
July 2019 - August 2019
Agency Bill Resolution Specialist (Contract Assignment)
Contact Insurance agents regarding delinquent policies
Work closely with Underwriting Dept to correct any miswritten policies prior to premium due date. Request and fill all Notice to Cancel policies while adhering to all state laws
Provide up to date premium amount before or after an endorsement has been added to policy
Research all policy inclusions to field questions presented by individual agents
Providing Agents with all policies written with CNA an accurate accounting monthly
Cheetah Digital
February 2019 - April 2019
Finance Collections/AR Specialist (Contract Assignment)
Provide all points of contact their individual aging report per campaign
In charge of all receivable matters relating to American Express on a global market
Maintain and update points of contact for all American Express globally
Contact and work closely with Account Campaign Managers to ensure timely payments
Invoice for American Express global market weekly
Update and maintain as payments come in the American Express Payment Center
Track and research all disputed invoicing pertaining to American Express as a global campaign. Follow up on outstanding invoices and misapplied payments
Extreme Reach July 2018 - January 2019
Finance Collections/AR Specialist (Contract Assignment)
Identified at risk accounts for delinquency patterns and perform accounts receivable reconciliation. Helped to match unidentified payments for processing and placement.
Worked closely with sales and cash applications department to resolve credits and inaccurate billing in a timely manner.
Provided clients with Aging Reports, Monthly Statements and Invoices
Leveraged automated tools for collections purposes. Monitored and improved DSO metrics.
Identified clients with portal invoice loading services for quicker for payments
Responsible for managing the global collection activity per portfolio assigned; conducted calls, emails, aging reports, invoices, developing strong relationships with clients
Responsible for identifying areas and activities for process improvements and automation
Responded to internal and external billing inquiries in timely manner
Responsible for documenting accounts receivable/collections effort processes and policies within the collection function
Randolph Pharmacy March 2016 - January 2017
AR/AP Representative
Processed purchase orders on all carried medicines
Contacted Medicaid/Medicare reps for reimbursement payments
Applied 3 way match for P.O. prior to entering into SAP
Monthly account reconciliation for months end numbers.
Contacted vendors on back ordered medicines.
Reviewed all invoices prior to payments being released
Processed credit card payments for debts owed. Invoiced vendors per purchase order.
Credit and re-age accounts once payments posted
Printed and faxed payment receipts to AP department once payments posted
Researched sales receipts and 1099 to calculate what is owed prior to invoicing
Global Collections Solutions April 2015 – February 2016
AR Specialist/Collector (Contract Assignment)
Engaged vendors for balance due on invoices
Accurately credited vendors accounts while maintaining accounts in an organized manner
Business to business calls and correspondences in collection efforts
Scanned all tax documents into the system to ensure accuracy. Ran re-aging reports weekly
SunSource
December 2014 – April 2015
Accounts Receivables Specialist (Contract Assignment)
Ran weekly re-aging reports on all accounts within portfolio
Contacted Accounts Payable departments of vendors to ensure payments in timely manner
Credited accounts once payments received.
Suspended lines of credit to vendors 90+ days delinquent.
Made all collections efforts to minimize loss in revenue
Emailed AP department for soft collection on 60, 90+ delinquent accounts
Invoiced for unit parts by the pallet
BWAY Corporation
September 2014 - November 2014
Accounts Payable Clerk (Contract Assignment)
Processed new “Purchase Orders”
Checked inventory against new purchase orders to ensure enough products are available per delivery date.
Processed Back Orders. Reconciled Accounts periodically throughout the month
Answered customers inquiries per the order by email, fax, and phone
Converted orders into pallets per truck load. Processed LTL’s, Pallet returns, and Credits
Cottonwood Financial
August 2013 - March 2014
Payday Loan Collector
Explained terms and conditions of contract agreement and simple interest loans
Processed payments; full cycle check runs 3 point match system. Payroll time audits
Made payments arrangements and taking payments via check by phone, debit card and or credit card payment (depending on state law)
Offered refinance of loan if state law allowed. Breaking down interest to be paid from principle amount owed.
Met and exceeding set required goal per month rated top 5% of monthly dollars collected
Accustomed to auto-dialer, call center setting
Exhausted all possible collection efforts prior to forwarding loan out to 3rd party and or attorney’s office for further collections efforts
Education
Lew Wallace High School
High School Diploma