Customer Service Data Analyst

AUSTIN CIRINCIONE

Denton, TX ***** 479-***-**** ****************@*****.***

Professional Summary

Enthusiastic and willing to take on any task to help the company succeed. Pleasant, hardworking, great

sense of humor and reliable with great interpersonal skills.

Skills

« Strong customer Service « Time management

* Strong communication « Vendor Relations

« Interpersonal skills + Microsoft SQL Server Management

« Customer advocacy « Microsoft Report Builder

* Problem-solving * Outlook, Zoom, Slack experience.

« Conflict resolution « Snoop experience

« Inventory Control

Work History

Data Analyst Sep 2022 - Current

TempWorks Software Eagan, MN

Participated in requirements meetings to understand business needs.

« Upheld security and confidentiality of documents and data within area of responsibility.

* Collaborated with business-unit leaders to identify and prioritize problems.

« Implemented code solutions to answer analytic questions and test and assess new methods.

« Analyzed data to identify root causes of problems and recommend corrective actions.

+ Developed customized reports, summarizing and presenting data in visually appealing format.

« Provided technical support for troubleshooting analytics and reporting issues.

Overnight Inventory Control Speci

Walmart

Completed stock inventories to identify and address issues negatively impacting controls.

ist Jan 2022 - Current

Checked prices and calculated totals for accurate invoice processing.

Managed complex projects as directed by leadership, delivering positive outcomes within time and

budget constraints.

Worked with supervisors and team members to understand supply needs and bring levels within

desired tolerances.

Conferred with managers and sales teams to revise plans and achieve demanding targets.

Communicate with customers on questions on merchandise, locations of merchandise on the sales

floor, and verify in-stock for customers on request

Provide assistance regarding product prices and availability

Overnight Modular Team Associate May 2018 - Jan 2022

Walmart

Completed regular cycle counts and inventory audits.

Stamped, attached or changed price tags on merchandise shelving and updated computerized price

list.

Maintained current knowledge of shelf planograms and end cap plans to merchandise products.

Supported promotional plans by updating signage with price changes.

Designed and constructed advertising signs to attract customers and promote sales.

Greeted store customers, discussed needs, directed to requested products, and assisted customers by

finding items quickly to boost store satisfaction rates.

Planned and scheduled projects and directly performed installations.

Online Grocery Associate May 2016 - May 2018

Walmart

« Bins and picks merchandise using inventory management system, correcting discrepancies to improve

overall accuracy.

* Consistently met deadlines and quality goals for accuracy and timeliness.

+ Worked productively with customers to meet order requirements and service expectations.

+ Reviews orders prior to pick up for accuracy, purchase-by dates, and Placed completed orders in

labeled, temperature-appropriate storage pending customer pick up.

+ Loaded and unloaded orders at customer's homes or locations.

Hobbies

enjoy building Pcs and Gunpla model kits, watching anime and reading manga, playing Pc games with

friends and co workers, VR games and im a bit of and audiophile

Contact this candidate