Customer Service Microsoft Office

CARLINE AUGUSTE

*** ** ***** *******, ***** FL **179 786-***-**** E: ***********@*****.***

SUMMARY OF QUALIFICATIONS

I am a very loving, caring, compassionate and hardworking seeking a position where I can perform customer service. I speak fluently French, Spanish, Creole. Computer skills: Microsoft Office (Word, Excel, PowerPoint ), Google Docs.

PROFESSIONAL EXPERIENCE

El Rancho Hotel Customer service (July 2022 - May 2023)

• . Greeting visitors when they arrive for meetings with management or sales staff

• assisting guests, responding to their inquiries and concerns, and directing them to the appropriate personnel for their needs.

• Scheduling meetings and travel for executives, as well as appointments for customers

• Applied safety procedures and policies as outlined in Department Safety Manual.

• Guaranteed positive customer experiences and resolved all customer complaints.

Fulfilled all supervisory duties,

EDUCATION

Sheridan Technical College (Miami FL) September 2023 (Practical Nursing)

Colegio Cervantes (Dominic Republic) June 2022 (High School)

College Methodistes de Puit blain (Haiti) May 2020.

SKILLS

Critical thinking and good communication skills.

I am a fast learner, and a team player.

I am compassionate and truly care about delivering efficiency care to my customers.

Disciplined, energetic employee who quickly establishes rapport with people.

REFERENCES

Nathalie DOR 786-***-****

Joane LORISTON 786-532-682

Alen Houseton 239-***-****

Paulonne Auguste 786-***-****

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