Akeyla Speight

Natural born leader, self motivated and professional.

Mocksville, NC 27028

ad1ltg@r.postjobfree.com

+1-336-***-****

I am a self motivated and extremely professional worker. Seeking to utilize my excellent communication, interpersonal, and organizational skills to complete tasks. I'm reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. I'm extremely comfortable in fast paced work environments, confident and experienced in handling high stress situations as well as confrontation. I'm a natural born leader able to not only guide and support a team, I'm also experienced in training and utilizing an individual strength. I'm an over-achiever that takes pride in my work. Therefore I can confidently say that any company willing to give me the opportunity will not be disappointed.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Advanced Associate

Funder America - Mocksville, NC

August 2023 to Present

• I work on a treater lamination machine on the dry end as well as the wet end.

• Loading the paper starting and maintaining machine as well as operating.

• Have extensive experience in sorting and preparing orders.

• Forklift experience.

Machine Operator/Warehouse Associate

Dunlop Aircraft Tyres Inc. - Mocksville, NC

June 2022 to July 2023

• Maintained equipment in operating condition by performing preventive maintenance and repair.

• Observed machine operation to detect workpiece defects and machine malfunctions, adjusted machines as necessary.

• Computed data, such as gear dimensions and machine settings, applying knowledge of shop mathematics.

• Worked closely with Quality Control department personnel during audits of production processes. Security Officer / Logistics

Metro One LPSG - Statesville, NC

December 2020 to February 2022

• Solely responsible for inbound & outbound logistics for Lowes distribution center. Roughly 500 loads in and out per day. While also maintaining a security check point.

• Monitored and authorized entrance of vehicles or people to keep property secure.

• Wrote comprehensive incident reports and conducted thorough investigations.

• Enforced safety and security regulations to protect property and personnel. Security Officer / Logistics

Allied Universal - Winston-Salem, NC

October 2019 to December 2020

• Conducted regular inspections of the facility to identify potential hazards or security risks.

• Authorized and monitored entrance and departure of employees and visitors to guard against theft and maintain security of premises.

• Created detailed documentation for all transactions related to incoming and outgoing shipments including manifests, labels.

• Liaised between customers, carriers, warehouses and vendors to ensure smooth flow of operations. Video Repair Representative

Charter Communnications - Worcester, MA

December 2018 to September 2019

• I have been in the top 80th< percentile consecutively for last 5 months in a queue of 1400 people. Talking to over 40 people daily fixing there equipment remotely.

• Navigated multiple computer systems and applications and utilized search tools to find information.

• Obtained and examined relevant information to assess validity of complaints and determine possible causes.

• Resolved conflicts between customers and technicians in an efficient manner.

• Provided technical support to customers regarding their products, troubleshooting any problems they encountered.

Security Site Supervisor

Archer Security - Worcester, MA

September 2017 to December 2018

• Supervised a team of Security Officers in their daily duties. • Verified credentials of contractors prior to allowing them entry into the facility.

• Developed procedures for the investigation of security incidents and violations.

• Trained personnel on appropriate use of force in responding to threats or disturbances.

• Investigated any theft or suspicious activity occurring at the site.

• Maintained accurate documentation of all incidents reported by Security personnel.

• Performed background checks on prospective employees prior to hiring them into sensitive positions.

• Coordinated with other departments to ensure the safety and security of the facility.

• Conducted investigations of suspicious activities or incidents, prepared detailed reports, and communicated findings to management.

• Implemented emergency response plans in the event of a breach of security or an incident involving a criminal act.

Warehouse Packer/Picker

Avgol Non-Woven - Mocksville, NC

February 2017 to August 2017

• Packed & Performed quality control checks on outgoing shipments to ensure customer satisfaction.

• Operated automated equipment such as pallet jacks and forklifts for efficient product movement.

• Maintained cleanliness in the warehouse by sweeping, mopping, dusting, and disposing of waste materials appropriately.

• Collaborated with other warehouse staff to manage daily operations in a timely manner. Retail Salesperson

Sheetz - Mocksville, NC

August 2011 to March 2015

• Checking in vendors and handling interviews

• Loading and unloading trucks • Cleaned shelves, counters, and tables.

• Maintained a clean and organized store environment that met all safety standards.

• Opened and closed cash registers, balanced cash drawers and made deposits.

• Explained products and services to help customers make informed decisions.

• Fostered relationships with customers by providing exceptional customer service and follow up calls after purchases were made.

Education

High school diploma or GED

Davie County High School - Davie County, NC

August 2007 to June 2011

Skills

• Customer Service (8 years)

• Loss Prevention (2 years)

• Patient observation (4 years)

• Quality Assurance (6 years)

• Dispatching (2 years)

• Materials handling (5 years)

• Quality control (5 years)

• Warehouse Operations (5 years)

• Skilled in Conflict Resolution (6 years)

• Security

• Mechanic Experience

Certifications and Licenses

Drivers License

CPR/BLS

December 2021 to December 2022

Assessments

Work style: Reliability — Proficient

June 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Technical support: Customer situations — Completed December 2020

Responding to technical support situations with sensitivity Full results: Completed

Home health aide skills — Proficient

March 2022

Providing care to patients in a home setting

Full results: Proficient

Customer service — Proficient

March 2022

Identifying and resolving common customer issues

Full results: Proficient

Attention to detail — Proficient

March 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work style: Reliability — Proficient

July 2023

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Mechanical knowledge — Proficient

July 2023

Understanding and applying mechanical concepts and processes Full results: Proficient

Call center customer service — Proficient

March 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

HR: Compensation & benefits — Proficient

March 2022

Knowledge of compensation and benefits programs

Full results: Proficient

Work style: Reliability — Proficient

March 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Forklift safety — Proficient

July 2023

Best practices and safety hazards in forklift operation Full results: Proficient

Warehouse safety — Proficient

July 2023

Using safe practices in a warehouse setting

Full results: Proficient

Customer focus & orientation — Proficient

June 2022

Responding to customer situations with sensitivity Full results: Proficient

Attention to detail — Proficient

July 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Recruiting — Proficient

March 2022

Managing the candidate sourcing and selection process Full results: Proficient

Administrative assistant/receptionist — Proficient March 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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