Post Job Free

Resume

Sign in

Customer Service Technical Writer

Location:
Richmond, TX
Posted:
November 30, 2023

Contact this candidate

Resume:

MARY HOFFMAN

ADMINISTRATION

CONTACT

832-***-****

ad1lsk@r.postjobfree.com

PROFILE

Articulate, detail-oriented, administrator seeking a full-time position. Past professional experience in technical writing, knowledge base maintenance, and purchasing in large global organizations. Ideal position includes administrative functions in a hybrid work environment.

SKILLS

MICROSOFT OFFICE

ORGANIZATIONAL SKILLS

CUSTOMER SERVICE

ATTENTION TO DETAIL

EXPERIENCE

CompuCom Systems, Inc.

2004-2019

Technical Writer for hardware support (POS systems like NCR and IBM) knowledge base. Job responsibilities included organizing, maintaining, reviewing, and validating over 1,000 hardware repair solutions. Knowledge base supported 30+ help desk analysts supporting 15 major clients, such as Target, Home Depot, and Bank of America.

CyperOptics

1994

Buyer of electronic components for high-precision 3D sensing technology solutions.

Honeywell

1984-1994

Buyer for Military Avionics. Commodities included electronic components, computers, software, and consultant agreements.

EDUCATION

University of MN, Duluth

Bachelor of Office Administration



Contact this candidate