Customer Service Bar Manager
Resume:
MELISSA D. MCELRATH
********@***.***
OVER 10 YEARS BAR EXPERIENCE
SUMMARY
Self-driven, highly motivated individual who possesses the ability to plan, implement, and evaluate multiple projects simultaneously and meet deadlines. I am an honest, dependable, energetic, and dedicated employee to exceeding customer’s needs. I am an accomplished, results oriented professional, as well as a wide range of experience. Applies excellent communication and problem-solving skills to build strong rapport with personnel, vendors, customers, and associates, based on knowledge, professionalism, and integrity, and influences best performance and productivity engagement. I’m dedicated to achieving customer satisfaction, as well as surpassing company expectations. Conscientiously focuses on project development, strategies, and strives to reach output levels and quotas. EXPERIENCE.
FRAMES & GAMES, POOLER, GA
BARTENDER/BAR MANAGER January 2017- Current
Maintaining a pleasurable guest relations to ensure our return business and producing drinks for a busy restaurant/bar. Showing team leadership skills to help motivate the staff for positive experience. Expert at working efficiently with a strong mixology knowledge and menu creation experience as a bar manager. SAM SNEADS, POOLER,GA
BARTENDER January 2013- January 2017
Building customer relations to increase my daily sales by recommending select menu items. Completing routine tasks in a timely manner to ensure guest return for a positive experience. Core Skills
1. Highly motivated and optimistic
2. Time Management
3. Multiple Project coordination
4. Exceptional customer service skills
5. Strong Problem Solving
6. Computer Skills Microsoft Office, Word, Excel, Outlook, power point 7. Learn New Skills and New Software Easily
8. Drink Menu Planning
9. Creating new items to add to the bar menu
10. Restocking and replenishing bar supplies and alcohol inventory 11. Creating promotions and deals of the day
12. Working with beverage suppliers to test and purchase new product Education
South Effingham County High School Diploma 2002
Armstrong Atlantic State University Diploma not obtained 2003-2007
REFERENCES UPON REQUEST
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