AMANDA(REGNIER) ANDERSON

309-***-****, ad1lrf@r.postjobfree.com, Mary Esther, FL, 32569

SKILLS

●Market development

●Sales

●Account relations

●Competitor tracking

●Contract negotiation

●Customer service

●B2B sales

●Worked 80% travel and 20% home

office for 10+ years

●CRM Software

●MT(ASCP)

●Florida certification pending

PROFESSIONAL SUMMARY

Consistent, focused, and professional performance for every assignment. I offer more than ten years in multiple industry environments with top-notch abilities in customer service. I have a niche for working out complex service issues, leaving customers satisfied.

I am an accomplished sales expert offering ten-plus years of exceeding financial targets with proven expertise in customer service, account management, and relationship-driven sales. Highly organized in managing records and contracts and diligent about maintaining frequent connections with current accounts. Recovers lost revenue by rebuilding relationships with dormant customers and offering targeted solutions for collections.

EXPERIENCE

Account Executive, May 2012 - Sep 2023

North Region, 9 years, South Region 2 years

American Health Associates Laboratory

●Managed a designated territory and built strong strategic relationships; Responsible for providing coordination and flow of information between clients and the company to ensure a high level of customer satisfaction

●This includes client retention, all client communications, issue resolution

●Managing a sales pipeline of a minimum of 10 prospective clients at all times

●Ensures that client issues are dealt with in an efficient manner daily, informing management of any problems that may arise

●Targets key relationships with customers by communicating directly daily, and in some cases, by attending Quality Assurance meetings and performing in-service training for clients and their staff to add value to our package of services

●Provide regular input/documentation on all account activity, including status and call reports on a daily/weekly basis

●Participated and professionally represented the company in industry-related professional organizations, trade shows, community events, and networking events

●Also developed and maintained knowledge of company and brand products, services, and sales policies

●Assisted clients with all billing issues, including private pay and insurance

●Assisted with and completes special projects and assignments as designated by the management team

Stat Lab, Lab Manager, Jan 2009 - Jan 2012

Decatur, Illinois

●Managed all lab functions clinical and administrative Blood Bank Specialist, Jan 2007 - Jan 2009

American Red Cross, Peoria, Illinois

Assistant Director, Jan 2003 - Jan 2007

Bickford Senior Living, Peoria, Illinois

Medical Technologist, Jan 1998 - Jan 2003

Metropolitan Labs, Rock Island, Illinois

EDUCATION

Bachelor of Science: MT(ASCP),Clinical LaboratoryScience Illinois State University, Illinois

Completed internship at McDonough District Hospital in Macomb, IL

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