DEBORAH ZARNAY

Acworth, GA *****

404-***-**** - ad1lpq@r.postjobfree.com

PROFESSIONAL SUMMARY

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

SKILLS

Business Planning

Operations Oversight & Efficiency

Business Management and

Development

Information Analysis

Profit and Loss

Data Analytics and Strategic Planning

Employee Coaching and Mentoring

Operational Improvements

Location Auditing

P&L Responsibility

Human Resources Management

(HRM)

Team Meetings and Group

Presentations

Performance Tracking and Evaluations

Strategic Business Initiatives

Business Growth Opportunities

Asset Protection

WORK HISTORY

02/2020 to Current District Manager

Walgreens – Marietta, GA

Supervised 11 locations to enforce high-quality standards of operation. Met deadlines by proactively managing individual and team tasks and streamlining processes.

Exceeded sales targets with well-developed sales strategy and empowering team coaching. Exceeding $10 million in sales in retail and pharmacy sales Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team. Direct report to 11 Pharmacy Managers and 10 Store managers all who oversee approximately 250 team members. Modeled best practices for sales and customer service. Coordinated with other district managers to actualize performance improvement strategies.

01/2018 to 02/2020 Regional Transition Lead

Walgreens – Georgia, North Carolina, New Jersey, New York Visited sites to ensure smooth transition from Rite Aid to Walgreens, ensuring training, service levels and adherence to company standards. Attended and facilitated weekly meetings to discuss and optimize strategies. Recruited talented individuals from Walgreens bringing leadership skills to converted location.

Closed 60 Rite Aid locations and successfully relocated the inventory and the team members to existing Walgreens locations.

Contributed to team objectives in fast-paced environment. Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Set and achieved company defined mergers and acquisition goals by achieving 98% team member retention

09/1993 to 01/2019 Store Manager

Walgreens – Georgia

Managed inventory control, cash control, and store opening and closing procedures.

Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation. In charge of hiring, training and mentoring new staff members. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Approved regular payroll submissions for employees. Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

Upheld and communicated store programs and standards to employees for optimal quality, safety and cleanliness.

Implemented business strategies, increasing revenue and effectively targeting new markets.

Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality. EDUCATION

05/1992 Bachelor of Arts: Environmental Studies

Ramapo College of New Jersey - Mahwah, NJ

05/1992 Bachelor of Arts: Environmental Studies

Ramapo College of New Jersey - Mahwah, NJ

CERTIFICATIONS

Certified Pharmacy Technician, Walgreens 1999- present Lean Six Sigma White Belt

ADDITIONAL INFORMATION

Region 28 Women of Walgreens (Business Resource Group) Chair 2023

Vice Chair Elect 2021-2023

Communications Committee 2021

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