Herman Kerene

Merchandiser at Chas E Ramson Limited

Email: ad1lpe@r.postjobfree.com

Phone: +1-353**********

Address: Lirico Way, Waterford, Jamaica

Industry: Consumer Goods

Qualification: - Select -

Availability: 1 Month

Results-oriented and highly motivated professional with a diverse skill setand a strong commitment to excellence. Seeking a challenging position where I can utilize my skills and qualifications, to contribute to the success and growth of a dynamic organization. Professional and ready to deliver excellence, timeliness and keen attention to detail.

EDUCATION

High School Diploma

Caribbean Examination at Oberlin High School - St Andrew, Jamaica October 1997 to August 2002

Certificate

Health Care Assistance at Global Institute - Kingston, Jamaica October 2016 to September 2018

EXPERIENCE

Merchandiser

Chas E Ramson Limited -

December 2019 to Present

Respond to customer inquiries and concerns, providing accurate and helpful information to address their needs. Assist customers with product inquiries, order status updates, account issues and other inquiries, ensuring a high level of customer satisfaction. Conduct regular inventory checks and restock merchandise to maintain appropriate stock levels. Achieve established goals, direct customers to merchandise within the store and help stock merchandise.

Caregiver

Future Leaders Care and Learning Centre -

April 2013 to August 2018

Supervised and ensured the safety of children, maintaining a secure and nurturing environment. Administered medications, treatments, and therapies to students and staff. Planned and implemented age-appropriate activities, including games, crafts, and educational tasks to engage and stimulate children's development. Assisted students with homework and educational tasks, providing guidance and support when necessary. Communicated effectively with parents, providing updates on their children's progress and addressing any concerns or special needs.

Cashier

March 2006 to May 2008

The Captain's Bakery & Grill Cashier Counter Clerk Greeted customers with a friendly demeanor and provided information about bakery and grill products. Handled cash transactions, operated the cash register, and processed payments accurately. Assisted customers in making menu selections and provided recommendations when necessary. Prepared and packaged bakery and other items for customer pickup, adhering to food safety and quality standards.

Cashier

HiLo Foods Store -

October 2003 to March 2005

Cashier Customer Service Representative Greeted and assisted customers in a friendly and helpful manner, addressing inquiries and providing product information. Assisted customers with product selection, offering recommendations, upselling, and cross-selling. Conducted sales transactions, processed payments, and handled returns and exchanges. Managed the point-of-sale system accurately, including cash handling and providing change. Resolved customer issues and concerns, ensuring a high level of customer satisfaction. SKILLS

l Cash Handling (Master)

l Cross-selling (Master)

l Customer Satisfaction (Master)

l Customer Service (Master)

l English (Master)

l Helping and Advising Customers (Master)

l Negotiation Skills (Master)

l Problem Solving (Master)

l Stock Control (Master)

l Teamwork (Master)

l Time Management (Master)

l Upselling (Master)

l Sales (Expert)

CERTIFICATIONS

l Certificate > Certificate Health