CATHERINE
WILLOUGHBY
CAREER OBJECTIVE
Outgoing high school student dedicated
to skill development and team
collaboration. Seeking an opportunity to
further engage my skills in customer
service, in which my background as a
sales associate has prepared me to work
successfully under pressure.
E D U C A T I O N E X P E R I E N C E
HIGH SCHOOL STUDENT
Desert Vista High School 2020 -2023
Primavera Online School present
S K I L L S
Customer Service
Cash Handling
Collaboration
Time Management
Patience
Adaptability
C O N T A C T
********@*****.***
Phoenix AZ 85048
ELLYS CAFE 6/2023 -Present
Hostess
• Greeting guests and providing accurate wait times
• Managing seating arrangements and reservations
• Escorting customers to the dining and bar areas
• Providing information about the organization or event
• Making sure that refreshments and food are available
• Supporting other staff members by assisting with bussing or serving
• Monitoring the servers and their activities
• Keeping the tables tidy before and after customers BED, BATH & BEYOND 7/2022 - 5/2023
CASHIER/SALES ASSOCIATE
• Engage customers in a courteous, helpful and respectful manner
• Promptly and politely responds to customer inquiries and customer requests for support
• Accurate and efficient processing of payment
• Execute activities related to store initiatives to offer customers additional products and services (i.e. special sale items, credit card applications)
• Return misplaced product, customer returns and other product gathered in the front-end to the correct location in the store
• Execute price changes and sign changes as needed
• Perform additional duties as required, but not limited to, stocking, freight processing, price changes and cart retrieval