Customer Service Associate
Resume:
KATEA henderson
e commerce supervisor with excellent customer service experience
Carlsbad, CA 92009
**********@*****.***
Motivated team player with excellent ability to adapt and learn quick Authorized to work in the US for any employer
Work Experience
Team Lead
Walmart - Encinitas, CA
July 2020 to July 2023
Customer Service Associate``
Walmart - Encinitas, CA
August 2017 to June 2020
returning merchandise to their positions on the shelf, accepting exchange and returns of merchandise, making refund of money to customers, and ensuring that balance of cash is maintained. ... He/she also handles all requests made for money orders.
Housekeeping Supervisor
CLEAN SWEEP - Oceanside, CA
June 2014 to June 2015
Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in hotels, hospitals, educational institutions, and similar establishments. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action. May purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals.
Collections Technician
American Red Cross - Pomona, CA
January 2010 to August 2014
Manufacture, store and distribute blood products/samples according to applicable FDA, AABB, CLIA, NRC and Red Cross policies and procedures. Meet the quality and quantity production and distribution goals established by the department.
Education
UEI College in Medical Assisting
UEI College - Ontario, CA
February 2010 to June 2011
Skills
• Health Care
• Medicaid
• Cold Calling
• Administrative Experience
• Customer Service (10+ years)
• Payroll
• Supervising Experience (2 years)
• Management (2 years)
• Negotiation
• Data Entry
• Office Management
• English
• Vital Signs
• Patient Care
• Experience Administering Injections (2 years)
• Phlebotomy
• Laboratory Experience
• Medical Records
• Triage
• Specimen collection / processing
• Blood sampling
• Venipuncture
• Medical office experience (2 years)
• Sales (10+ years)
• Medical Scheduling
• Anatomy Knowledge
• Medical Imaging
• Transcription
• Insurance Verification
• Clerical Experience
• HIPAA
• Medical Terminology
• Phone Etiquette
• Quality Assurance
• Hospital Experience
• Caregiving
• Customer service (7 years)
• Computer Operation
Assessments
Customer focus & orientation — Proficient
November 2021
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate