CRISTAL COLINIQUE AUGUSTIN

*** ******** *** **, *******, Ga, 30308 404-***-**** ad1llt@r.postjobfree.com

ATTN: Hiring Manager

DreamWay Media

Chamblee, GA, 39901

Position Inquiry: Customer Service Representative CSR (Remote)

Dear Hiring Manager:

Greetings, I am Cristal Colinique A., preferably Ms. CiCi. As a recent graduate of Georgia State’s Interdisciplinary Arts Administration program my objective is to use the skillsets, and degree programs I have earned over the years to serve. My experience includes, having served in the Armed Forces, the U.S. Army for 8yrs (92Y Supply Sergeant & 88H Cargo Specialist), to which I have deployed for 3x tours in Afghanistan for the Operation Enduring Freedom (OEF) campaign; serving is in my nature and being deployed overseas has helped cultivate in me a humanitarian spirit that loves to give back in intrinsically valuable and tangible ways. As a Military Veteran, I have served my country; as a disciplined Yogi, I have served my community of wounded warriors and as a Womb Wellness Practitioner, I serve women and children being the family wellness ambassador and more recently a virtual lifecycle doula, assisting women with their birthing process (business or babies).

Within those roles I’ve improved my leadership, and administration capabilities, and if you find that my skills, training, and experiences align with the Customer Service Representative CSR (Remote) position, please feel free to contact me for an interview. I would appreciate the opportunity to meet with someone to discuss my qualifications and to assess if I would be a great fit for a role in your company or even for a referral to something along the lines of my skillsets. Thank you for your time and consideration.

Sincerely, Cristal Colinique A.

CRISTAL COLINIQUE AUGUSTIN

215 Piedmont Ave Ne,

Atlanta, Ga, 30308

404-***-****

ad1llt@r.postjobfree.com

OBJECTIVE

As a recent graduate of Georgia State’s Interdisciplinary Arts Administration program, my objective, is to use the skillsets, and degree programs I have earned over the years to serve the overall collective. Within my completed degree programs, I have knowledge of e-commerce software, technologies and tools that would help resolve customer service issues that may arise, to include my communication and interpersonal skills. Exhibiting my management and leadership experiences, I have served three tours in Afghanistan for the (OEF) Operation Enduring Freedom campaign. As a Military Veteran (Army 8yrs), thriving in a fast-paced environment, I am comfortable in both leadership and team-oriented roles.

EXPERIENCE

U.S. Army (Active Guard/Reserve)

92Y Supply Sergeant & 88H Cargo Specialist 2007-2015

As the Supply Sergeant, I was responsible all purchasing, storing and maintain inventory of supplies and military equipment. I also was accountable for my squad members and managing team members based on their strengths and managed their performance output in a fast-paced hazardous-danger zone environment, where deadlines were met.

I was also responsible for the Units logistics in supply chain management as well as budgeting to include drafting, editing, and writing all the Justification Packages for the proposals with any budget over $100,000. Reserved venues (Food and Board) and equipment, track and maintained vendors.

Administration and Office managing systems: MS Office; Outlook, Word, Excel, PowerPoint, and Zoom, as well as Canva. Organize, manage, and collaborate with artists, departments, and creative projects.

EDUCATION

Georgia State University- B.I.S Interdisciplinary Studies, Art Administration, Theatre Concentration. (Spring 2022) (GPA 3.0)

Atlanta Metropolitan State College- A.A. Speech and Drama (Spring 2015) (GPA 3.3)

Bethune Cookman University- Hospitality Management (Fall 2006, 48 Credit Hours)

AWARDS AND ACKNOWLEDGEMENTS

Honorable War Veteran, Operation Campaign: O.E.F (U.S Army 2010-2013)

200Hr Classical Yoga Instructor Certification (Kashi Atlanta Urban Ashram 2018-Present)

Sacred Woman Personal Wellness Practitioner- Family Health and Wellness Ambassador (Queen Afua Wellness Institute 2019-Present)

Womb Wellness Practitioner- Legaci Birth Doula (2023) + Womb Care Love Practitioner Course (QAWI 2023-Present)

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