User Experience Customer Service

Sirisha Reddy

User Experience & Interface Designer

+1(469) 943- 7816

*******************@*****.***

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Work Experience Skills

Enphase Senior UX/UI Designer

Aug 2022 – Present Utilities and Services Vizion Technologies Inc.

• Designing Product and Features for Global Audience on Energy Technology.

• Responsible for designing interfaces, wireframes, iconography, and style guide for the application using Figma.

• Facilitate design reviews with stakeholders and design teams across the org and constantly work with A11Y consultant to ensure WCAG compliance.

• Conducting Client Demos, leading review sessions & feedback maintaining.

• Managed supply chain with distribution channels, Retail stores and portals.

• Revamped website flows and navigation menus, reducing the freq. of misdirected customer service queries and increasing traffic to previously neglected pages. PowerDev User Experience Designer

Aug 2021 – Jul 2022 Utilities and Services Tine Software Solutions Inc.

• Designing Product and Features for potential internationalization.

• Behavioral Design-Research, UCD Process, Hands-on (Research, UX and VD).

• Project Planning, Execution, Launching & Maintaining (Design & Strategy).

• Optimizing the end-to-end utility experience for our clients and users by designing an interface that carries simple UX patterns.

• Facilitate design reviews with stakeholders and design teams across the org and constantly work with A11Y consultant to ensure WCAG compliance.

• Collaborating with the offshore stakeholders and developers for gathering requirements and delivering them.

Prototyping

Rapid Prototyping using

Adobe XD

Sketch

Figma

Framer

Keynote

User flow demonstration

and designing using Axure RP

Research

Data Visualization

Information Architecture

A/B testing

Data Research and Analysis

Programming

HTML/ CSS

JavaScript

Data Base Queries

Collaboration

Communicative

Pixel oriented

Team Player

Brainstorming

Humour

Creativity

Innovation

Engaging

JB Hunt User Interface Designer

Jul 2020 – Aug 2021 Transportation Services Tine Software Solutions Inc.

• User Centric Design, Data Driven approaches, Product & Design Innovation, Design Strategy.

• Working on All digital channels (3 Mobile App’s, CMS, Web-portals).

• Design Metrics & Measuring, Team GOAL Setting & Planning.

• Designing Strategy, Concepts, Brand Identity, & Attitude.

• Developed UI components using HTML, CSS and JS while solving for ADA guidelines and these components are later used by the development teams.

• Responsible for designing interfaces, wireframes, iconography, and style guide for the application using Adobe Suite and Axure RP.

MediBuddy Interface Designer

Apr 2019 – Jun 2020 Healthcare & Wellness LogicMystery Technologies LLP

• Assisted designing team with user personas and wireframes.

• Conducted extensive user research as the application we design is a very new innovative interactive screen that is unlike a mobile or web.

• Designed multiple UX Flows, wireframes, and prototypes to demonstrate different user strategies.

• Worked on data visualization concepts and statistical representation of data to the users for a better interaction.

• Assisted the development team by developing a few UI components that needed some design enhancements and styling.

Visual Design

Design Systems

Interface Design

Visual Guidelines & Styles

Education

Master’s Degree

Computer Information Systems

Southern Arkansas University,

Magnolia, AR

Bachelor’s Degree

Computer Science

Anna University, Chennai

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